Job summary
Job post source
This job is directly from KMG Hotels
Job overview
The Front Desk Representative at KMG Hotels plays a key role in ensuring guest satisfaction during weekend day shifts at the Candlewood South Olathe Hotel.
Responsibilities and impact
The role involves welcoming guests, ensuring their stay is pleasant, and providing excellent customer service to meet company standards.
Compensation and benefits
The company offers benefits including insurance, paid time off, and travel benefits with reduced rates at sister hotels based on availability.
Experience and skills
No prior hotel experience is required, making it accessible for candidates new to the hospitality industry.
Work environment and culture
KMG Hotels values associates, emphasizes doing things the right way, and fosters a respectful and growth-oriented environment.
Company information
KMG Hotels, founded in 2000, owns and operates 21 hotels under major franchises like Marriott and Hilton, with a strong commitment to growth and associate respect.
Job location and travel
The position is based at the Candlewood South Olathe Hotel, with interviews available in person Monday through Friday 9a-4p or via scheduled calls.
Application process
Candidates can apply online or visit the hotel in person for interviews during business hours; follow-up calls are made to schedule interviews.
Unique job features
The job offers unique travel benefits with access to reduced hotel rates within the KMG Hotels family.
Company overview
KMG Hotels is a hospitality management company that specializes in the development, ownership, and operation of hotels across the United States. They generate revenue through hotel operations, which include room bookings, food and beverage services, and event hosting. Founded in 2000, KMG Hotels has grown its portfolio by partnering with major hotel brands like Marriott, Hilton, and IHG, ensuring a diverse range of properties under its management. The company emphasizes quality service and guest satisfaction, which has been a cornerstone of its success and expansion in the competitive hospitality industry.
How to land this job
Position your resume to highlight strong customer service skills and a commitment to guest satisfaction, as these are key for the Front Desk Representative role at KMG Hotels.
Emphasize any experience in hospitality, communication, and problem-solving, even if informal, to align with the job's focus on ensuring the best guest stay and willingness to go the extra mile.
Apply through multiple channels including KMG Hotels' corporate career site, LinkedIn, and consider visiting the hotel in person during business hours for an interview opportunity, as mentioned in the job description.
Connect on LinkedIn with current KMG Hotels front desk staff or hospitality division employees; use ice breakers like asking about their favorite part of working at KMG or inquiring about tips for succeeding in the Front Desk role.
Optimize your resume for ATS by including keywords from the job description such as 'customer satisfaction,' 'guest services,' 'hospitality,' and 'team player' to improve chances of passing initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms and identify LinkedIn contacts in KMG Hotels, allowing you to focus your time on preparing for interviews and networking.
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