Job summary
Job post source
This job is directly from Brightree
Job overview
The DME Intake Management Specialist at Brightree plays a crucial role in ensuring DME order qualification based on insurance criteria, impacting customer satisfaction and operational efficiency.
Responsibilities and impact
Daily responsibilities include verifying insurance qualifications, resolving customer cases, ensuring order processing accuracy, and creating standard operating procedures to improve business processes.
Compensation and benefits
The position offers a salary range of $16.00 - $24.00 USD hourly, along with comprehensive benefits including medical, dental, vision, 401(k), and paid time off.
Experience and skills
Candidates need a high school diploma, at least 1 year of DME qualification or customer service experience, and strong skills in Microsoft products, with a preference for those with 5 years in healthcare customer service.
Career development
Brightree provides opportunities for professional growth through a supportive culture that encourages personal and professional development.
Work environment and culture
The company fosters a diverse and inclusive culture that values individual expression and innovative ideas, aiming to create a supportive work environment.
Company information
Brightree, a subsidiary of ResMed, specializes in cloud-based patient management software, focusing on improving patient outcomes and customer satisfaction.
Team overview
The job involves collaboration with internal teams and worldwide resources, emphasizing effective communication and knowledge sharing.
Job location and travel
This is a remote position, allowing flexibility in work location.
Application process
Interested candidates can apply directly through the company’s application portal, and they commit to responding to every applicant.
Unique job features
The role stands out for its focus on continuous improvement of business processes and the opportunity to impact patient care positively.
Company overview
Brightree is a leading provider of cloud-based software solutions primarily for post-acute care providers, including home medical equipment (HME), home health, hospice, and pharmacy businesses. The company generates revenue by offering subscription-based software services that streamline operations, improve patient care, and ensure compliance with healthcare regulations. Founded in 2002, Brightree has grown significantly, becoming a key player in the healthcare technology industry. In 2016, it was acquired by ResMed, a global leader in connected healthcare solutions, which has further enhanced its capabilities and market reach. Brightree's innovative solutions are designed to optimize business performance and patient outcomes, making it a vital partner for healthcare providers.
How to land this job
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.