Job summary
Job post source
This job is directly from GA Telesis
Job overview
The Customer Service Representative at GA Telesis will focus on customer service support, handling inquiries, and ensuring timely order closure, contributing to the company's mission of customer success.
Responsibilities and impact
Daily responsibilities include monitoring and processing exchange agreements, confirming data accuracy, ensuring compliance, and providing internal customer support as needed.
Experience and skills
Candidates must have a High School Diploma or Technical School Degree, prior aviation industry experience, and proficiency in Microsoft Office, with strong communication and analytical skills being essential.
Company information
GA Telesis is a leading provider in the commercial aviation industry, known for its innovative solutions and commitment to customer success through its comprehensive service ecosystem.
Job location and travel
This role is an onsite function.
Company overview
GA Telesis is a global leader in integrated aviation services, providing comprehensive solutions for aircraft and engine leasing, component maintenance, and supply chain management. Founded in 2002, the company has grown its revenue by offering innovative services such as asset management and repair management to airlines, leasing companies, and OEMs. GA Telesis leverages its extensive inventory and global network to ensure operational efficiency and cost savings for its clients. Key historical milestones include strategic acquisitions and partnerships that have expanded its service capabilities and market reach.
How to land this job
Tailor your resume to highlight your experience in customer service, particularly in fast-paced environments, and emphasize your ability to handle inquiries and provide timely feedback, as these are crucial for the Customer Service Representative role at GA Telesis.
Showcase your proficiency with Microsoft Office applications, especially Excel and Outlook, as well as any relevant experience in the aviation industry, to align with the job requirements.
Apply through multiple platforms such as GA Telesis's corporate site and LinkedIn to maximize your exposure to the hiring team.
Reach out to individuals in the customer service division at GA Telesis on LinkedIn to gain insights about the position; potential ice breakers could include asking about their experience with the GA Telesis Ecosystem™ or discussing recent projects they are proud of.
Ensure your resume is optimized for ATS systems by incorporating specific keywords from the job description such as 'customer service,' 'aviation experience,' and 'Microsoft Office,' to improve your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature, which can streamline your application process by tailoring your resume, identifying the best application channels, and suggesting LinkedIn connections to network with, allowing you to focus more on your job search.
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