Service Operations Assistant - Grand Prairie, TX

GRAND PRAIRIE, TXPosted a month ago

Job summary

• Job post source

  This job is directly from Tom Thumb Supermarket, part of Albertsons Companies.

• Job overview

  The Service Operations Assistant role at Tom Thumb Supermarket involves managing department operations and leading a team to ensure smooth daily sales and excellent customer service, contributing to the store's growth and customer loyalty.

• Responsibilities and impact

  The role requires overseeing day-to-day department operations, leading and engaging the team, ensuring a seamless shopping experience for customers, and adapting to new skills and experiences to support business growth.

• Compensation and benefits

  The job offers competitive wages, eligibility for bonuses where applicable, flexible work schedules, associate discounts, health and welfare benefits including medical, dental, and 401k, paid vacation, and investment in training and career development.

• Experience and skills

  Candidates should be at least 18 years old with prior leadership experience, willingness to obtain required certifications, and a history of customer service; specific experience is required for bakery or meat departments.

• Career development

  The company invests in training and career growth, offering opportunities for employees to learn new skills and advance within the organization.

• Work environment and culture

  Albertsons Companies promotes a diverse and inclusive work culture valuing teamwork, integrity, customer focus, and belonging, fostering a supportive and engaging environment.

• Company information

  Albertsons Companies is a leading U.S. food and drug retailer operating over 2,200 stores and various facilities nationwide, known for its strong local roots and national presence under multiple well-known banners including Tom Thumb.

• Team overview

  The candidate will join a department team focused on delivering outstanding customer service and supporting each other's growth within the store environment.

• Job location and travel

  The position is located in Grand Prairie, TX, within a retail supermarket setting, with flexible work schedules offered.

• Unique job features

  The job emphasizes a culture of belonging, diversity, and inclusion, with a focus on innovation in retail and employee well-being, distinguishing it through its comprehensive benefits and supportive leadership.

Company overview

Tom Thumb Supermarket is a regional grocery store chain operating primarily in Texas, known for offering a wide range of products including fresh produce, meats, bakery items, and household goods. The company generates revenue through retail sales of groceries and related products, leveraging loyalty programs and in-store services like pharmacies and floral departments to enhance customer experience. Founded in 1948, Tom Thumb has grown through strategic acquisitions and is now a subsidiary of Albertsons Companies, one of the largest food and drug retailers in the United States.

How to land this job

• Position your resume to emphasize leadership experience and your ability to manage daily operations effectively, highlighting teamwork and team engagement skills as these are core to the role at Tom Thumb Supermarket.

• Focus on showcasing your customer service history, adaptability, and willingness to learn new skills, along with any relevant certifications or experience in bakery or meat departments if applicable.

• Apply through multiple platforms including Tom Thumb's corporate career site, LinkedIn, and other job boards where the position is posted to maximize your application visibility.

• Connect with current employees or managers in the service operations or department management divisions at Tom Thumb on LinkedIn; use ice breakers like commenting on their recent posts about team culture or asking about their experience with career growth within the company.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'team leadership,' 'customer service,' 'adaptability,' 'certifications,' and department-specific terms like 'bakery' or 'meat processing tools' to ensure your resume passes automated screenings.

• Leverage Jennie Johnson's Power Apply feature to automate applying through various channels, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and other job search activities.