Job summary
Job post source
This job is directly from Sciens Building Solutions
Job overview
The Service Coordinator at Sciens Building Solutions is responsible for ensuring customer satisfaction through effective scheduling and communication, playing a vital role in maintaining a positive company image.
Responsibilities and impact
Daily tasks include scheduling preventative maintenance and emergency calls, dispatching technicians, managing customer correspondence, and ensuring accurate work orders and invoicing.
Compensation and benefits
The position offers a competitive salary based on qualifications, paid time off, 401(k) matching, disability insurance, and medical, dental, and vision plans.
Experience and skills
Candidates should have a high school diploma and 2-5 years of customer service experience, along with strong organizational skills and proficiency in Microsoft Office applications.
Career development
The role includes professional career development opportunities, allowing for growth within the company.
Work environment and culture
The company values customer service and teamwork, fostering a supportive environment for employees.
Company information
Sciens Building Solutions specializes in building services, focusing on customer satisfaction and operational efficiency.
Team overview
The Service Coordinator will work closely with a team of technicians and customer service representatives to ensure effective service delivery.
Unique job features
The position is distinguished by its emphasis on customer interaction and the coordination of service operations.
Company overview
Sciens Building Solutions specializes in providing comprehensive fire detection, security, and life safety solutions for commercial, industrial, and institutional clients. They generate revenue through the design, installation, maintenance, and monitoring of advanced safety systems. Founded in 2015, Sciens has rapidly expanded its footprint through strategic acquisitions, becoming a significant player in the building safety industry. Their commitment to innovation and customer service has positioned them as a trusted partner for safeguarding critical infrastructure.
How to land this job
Tailor your resume to highlight your customer service experience, strong organizational skills, and ability to manage multiple tasks efficiently, as these are key to the Service Coordinator role at Sciens Building Solutions.
Emphasize your experience with scheduling, dispatching, and communication, showcasing your ability to maintain customer satisfaction and ensure timely service delivery.
Apply through various platforms, including Sciens Building Solutions' corporate site and LinkedIn, to maximize your chances of getting noticed for this position.
Connect with professionals in the service department at Sciens Building Solutions on LinkedIn to gain insights about the role and express your interest in the position; you might start a conversation by asking about their experience or any recent projects they’ve worked on.
Optimize your resume for ATS by incorporating specific keywords from the job description such as 'customer service', 'scheduling', 'dispatch', and 'communication' to enhance your visibility in applicant tracking systems.
Leverage Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored for the Service Coordinator position while efficiently managing your job search activities.
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