Comcast

Community Account Professional

HOUSTON, TXPosted 17 days ago

Job summary

  • Job post source

    This job is directly from Comcast

  • Job overview

    The Community Account Professional at Comcast is responsible for increasing active subscribers and product penetration in assigned multi-dwelling properties, promoting Comcast products and developing strong relationships with property management.

  • Responsibilities and impact

    Daily responsibilities include selling Comcast products, meeting sales goals, providing ongoing sales support, resolving customer care issues, and managing relationships with property management and leasing staff.

  • Compensation and benefits

    The base pay is $58,000 with total target compensation of $78,000, plus best-in-class benefits tailored to support employees physically, financially, and emotionally.

  • Experience and skills

    Candidates should have a Bachelor's Degree and 2-5 years of relevant work experience, with skills in customer focus, relationship building, and technical knowledge being essential.

  • Career development

    Opportunities for professional growth include potential career advancement within Comcast's diverse business sectors.

  • Work environment and culture

    Comcast promotes a culture of teamwork, inclusion, and respect, emphasizing customer experience and employee feedback.

  • Company information

    Comcast is a Fortune 50 leader in media and technology, known for innovation and providing cutting-edge products and services to millions of customers.

  • Application process

    The application window is 30 days from the date the job is posted.

  • Unique job features

    This role offers significant earning potential through sales compensation programs for those who exceed targets.

Company overview

Comcast Corporation is a global media and technology conglomerate that operates through various segments, including cable communications, media, and entertainment. They generate revenue primarily through cable services, broadband internet, and digital television subscriptions, as well as advertising and content licensing. Founded in 1963 by Ralph J. Roberts, Comcast has grown through strategic acquisitions, including NBCUniversal and Sky, making it a significant player in the telecommunications and entertainment industries. Understanding Comcast's diverse portfolio and its impact on media and technology is crucial for any candidate.

How to land this job

  • Tailor your resume to showcase your advanced knowledge of Comcast products and your experience in sales, emphasizing your ability to meet and exceed sales goals in multi-dwelling units.

  • Highlight your skills in relationship building, customer focus, and problem-solving, as these are essential for developing strong partnerships with property management and driving subscriber growth.

  • Apply for the Community Account Professional position through multiple platforms, including Comcast's corporate site and LinkedIn, to maximize your visibility and opportunities.

  • Connect with individuals in the sales or community engagement divisions at Comcast on LinkedIn, and consider ice breakers such as discussing recent industry trends or expressing admiration for Comcast's innovative products.

  • Ensure your resume is optimized for ATS by incorporating relevant keywords from the job description, such as 'customer experience,' 'sales support,' and 'relationship building,' to improve your chances of passing initial screenings.

  • Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored and that you efficiently connect with potential contacts at Comcast to enhance your job search.

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