Job summary
Job post source
This job is directly from JumpStart Games
Job overview
The Dermatology Support Specialist role at JumpStart Games involves providing critical support in dermatology services, enhancing patient satisfaction and operational efficiency within the medical department.
Responsibilities and impact
The specialist will maintain communication with staff and providers, manage pathology slides and reports, support dermatology phone rooms, recommend process improvements, compile reports, train new staff, track appointment schedules, monitor patient wait times, and attend relevant meetings and training.
Experience and skills
Candidates must have a high school diploma or GED, advanced medical terminology knowledge, and at least 2 years of experience in medical/legal environments, appointment scheduling with insurance verification, customer service, and billing. Preferred qualifications include 4+ years in customer service and scheduling, 2+ years in billing, and proficiency in IDX.
Company overview
JumpStart Games is an educational technology company specializing in interactive learning games for children, with well-known titles such as JumpStart, Math Blaster, and Neopets. The company generates revenue primarily through the sale of digital subscriptions, in-app purchases, and licensing its intellectual properties to partners. Founded in 1991 and previously known as Knowledge Adventure, JumpStart Games has a legacy of pioneering computer-based educational content and adapting to mobile and online platforms over time. The company has undergone several ownership changes, including acquisition by NetDragon Websoft, a Chinese online gaming giant, which has expanded its global reach. Candidates should be aware of the company's emphasis on blending entertainment with education and its ongoing evolution in the digital learning space.
How to land this job
Tailor your resume to emphasize your experience in medical appointment scheduling, insurance verification, and billing/payment processing, highlighting any familiarity with IDX systems and advanced medical terminology.
Showcase your strong customer service skills and ability to act as a liaison between patients, clinical staff, and supervisory personnel, demonstrating your capacity to maintain high patient satisfaction.
Apply through multiple channels such as JumpStart Games' corporate career site and LinkedIn to maximize your chances of being noticed for the Dermatology Support Specialist role.
Connect with current employees in the dermatology or clinical services division at JumpStart Games on LinkedIn; ice breakers could include asking about their experience with IDX or how they manage patient communications effectively.
Optimize your resume for ATS by incorporating keywords from the job description like 'medical appointment scheduling,' 'insurance verification,' 'billing,' 'customer service,' and 'IDX utilization' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify the best platforms to apply through, and find relevant LinkedIn connections, allowing you to focus your energy on preparing for interviews and networking.
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