Job summary
Job post source
This job is directly from ServiceMaster Restore® franchisee
Job overview
The Fire Mitigation Assistant Manager at ServiceMaster Restore® oversees restoration jobs ensuring quality and safety while managing technicians and customer interactions to restore properties effectively.
Responsibilities and impact
The role involves monitoring restoration tasks, managing technicians, ensuring safety and quality standards, communicating with customers and adjusters, completing documentation, and training new staff.
Experience and skills
Requires high school diploma or equivalent, valid driver's license, strong communication, problem-solving skills, knowledge of disaster restoration or construction, proficiency with mobile software, and experience managing others; certifications preferred but not required.
Work environment and culture
The job is with an independently owned franchise emphasizing customer service, safety, and adherence to company policies in a physically demanding environment.
Company information
ServiceMaster Restore® is a disaster restoration company operating via independently owned franchises focusing on property restoration services.
Application process
Applications go directly to the franchisee who makes hiring decisions; inquiries should be directed to the franchise location, not the corporate company.
Unique job features
The position requires physical labor including lifting up to 70 pounds and working in varied indoor and outdoor conditions, with use of safety equipment like respirators.
Company overview
ServiceMaster Restore® is a leading provider of disaster restoration services, specializing in water, fire, and mold damage remediation for residential and commercial properties. They generate revenue through a network of franchises offering 24/7 emergency response and comprehensive restoration solutions. Founded in 1929, ServiceMaster has a long history of helping customers recover from unexpected disasters, leveraging advanced technology and a commitment to customer satisfaction. Their extensive experience and robust franchise model have made them a trusted name in the restoration industry.
How to land this job
Position your resume to highlight your knowledge of disaster restoration and your ability to manage and supervise technicians to ensure safety and operational standards on active jobs at ServiceMaster Restore®. Emphasize your experience with mobile software for data entry, documentation, and communication with customers and adjusters, as well as your strong verbal and written communication skills. Apply through multiple channels including the ServiceMaster Restore® corporate careers site, LinkedIn, and other job boards to maximize your application visibility. Connect with current employees in the restoration or operations divisions on LinkedIn, using ice breakers like asking about their experience with disaster restoration projects or how they manage customer communications during active jobs. Optimize your resume for ATS by including keywords such as "disaster restoration," "technician supervision," "mobile software," "customer service," and "documentation compliance" to ensure it passes initial screenings. Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application platforms, and find relevant LinkedIn connections, allowing you to focus your energy on preparing for interviews and networking.
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