General Manager (Bilingual)
RICHARDSON, TXPosted 21 days ago
Job summary
Job post source
This job is directly from Community Choice Financial Family of Brands
Job overview
The General Manager (Bilingual) at Community Choice Financial Family of Brands leads store operations to drive revenue growth, ensure compliance, and deliver excellent customer service, impacting both team performance and customer satisfaction.
Responsibilities and impact
The GM manages daily store performance, coaches and develops staff, oversees loan and transaction processing, enforces compliance, handles cash and security, manages staffing and scheduling, addresses customer issues, maintains store appearance, and participates in marketing and community events.
Compensation and benefits
The position offers an hourly pay rate of $19.25 with performance bonuses, paid training, comprehensive benefits including medical insurance, 401(k) with company match, life and disability insurance, educational reimbursement, paid time off, and employee discounts.
Experience and skills
Requires a high school diploma or equivalent, minimum two years supervisory or leadership experience in retail, finance, or related fields, proficiency with POS and Microsoft Office, valid driver's license and vehicle, and strong communication skills; bilingual (English/Spanish) and associate degree preferred.
Career development
Offers hands-on coaching, executive exposure, development programs, cross-brand training, and performance-based career advancement opportunities.
Work environment and culture
The company promotes a high-performance, customer-focused, inclusive environment with a relaxed dress code and commitment to diversity and employee well-being.
Company information
Community Choice Financial Family of Brands is a large U.S. consumer specialty finance organization with over 10 brands, 1,500 stores in 24 states, and online offerings, dedicated to providing short-term financial services.
Job location and travel
The role is based in Richardson, TX, requiring full-time in-person attendance including weekends, with some off-site duties like vehicle appraisals and community events.
Unique job features
The job includes unique benefits like cross-brand training, extensive employee assistance programs, and recognition as a Military Friendly and Top Employer for Hispanic and Latinos.
Company overview
Community Choice Financial Family of Brands is a financial services company that provides a wide range of products including payday loans, installment loans, check cashing, and prepaid debit cards. They generate revenue through interest and fees associated with their various lending and financial services. Founded in 1989, the company has grown significantly, expanding its footprint across multiple states in the U.S. and diversifying its service offerings to meet the financial needs of underserved communities.
How to land this job
Tailor your resume to emphasize leadership experience in retail or financial services, highlighting your ability to manage store operations, coach teams, and drive revenue growth, as these are core to the General Manager role at Community Choice Financial Family of Brands.
Showcase your skills in compliance adherence, risk assessment, and cash management, along with your proficiency in systems like Point of Sale and Microsoft Office, to align with the job’s operational demands.
Apply through multiple channels such as the Community Choice Financial corporate careers site, LinkedIn, and other job boards to maximize your visibility and chances of being noticed for the bilingual General Manager position.
Connect with current General Managers or regional leaders at Community Choice Financial Family of Brands on LinkedIn; start conversations by complimenting recent company initiatives or asking about their experience managing store growth and team development.
Optimize your resume for ATS by incorporating keywords from the job description such as 'store performance,' 'team leadership,' 'compliance,' 'risk management,' 'customer service,' and 'bilingual' to ensure your resume passes initial automated screenings.
Leverage Jennie Johnson’s Power Apply feature to automate tailored applications, identify the best platforms to apply through, and uncover LinkedIn connections for networking, freeing you to focus on interview preparation and skill enhancement.
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