Job summary
Job post source
This job is directly from Zwicker & Associates, P.C.
Job overview
The Call Center Debt Collector role at Zwicker & Associates, P.C. involves engaging with borrowers to manage delinquencies and promote repayment options, contributing to the firm's reputation as a leader in debt collection.
Responsibilities and impact
Daily responsibilities include contacting borrowers about their debts, updating account information, meeting performance goals, and ensuring compliance with legal standards and company policies.
Compensation and benefits
The pay rate ranges from $17.00 to $20.00 per hour based on experience, with uncapped bonus potential and benefits including paid time off, health, vision, and dental insurance, and a 401(k) plan.
Experience and skills
Candidates should possess strong negotiation, communication, and organizational skills, along with basic computer and math skills, with a requirement to pass a math assessment.
Career development
The role offers opportunities for professional growth within the company, particularly after the initial training period, with potential flexibility in work arrangements.
Work environment and culture
Zwicker & Associates, P.C. values ethics and compliance, fostering a supportive environment for debt collectors to thrive in their roles.
Company information
Founded in 1991, Zwicker & Associates, P.C. is a national creditor rights law firm known for its ethical approach and assertive representation in debt collection across the United States.
Team overview
The team consists of several debt collectors working collaboratively to achieve performance goals, with a focus on compliance and client representation.
Job location and travel
The position is fully onsite at the office located at 2300 Litton Lane, Hebron, KY, with a standard schedule of Monday to Friday, 9 AM to 7 PM.
Application process
Interested candidates should prepare to apply by reviewing the job requirements and may need to provide documentation as specified in the application instructions.
Unique job features
The role includes paid onsite training for three weeks, weekly pay, and the potential for monthly bonuses, distinguishing it from similar positions.
Company overview
Zwicker & Associates, P.C. is a prominent law firm specializing in debt collection and litigation services. They generate revenue primarily through the recovery of outstanding debts for clients, which include major financial institutions, credit card companies, and other creditors. Founded in 1991, the firm has grown significantly, establishing a strong reputation for its effective and ethical collection practices. Candidates should be aware of the firm's commitment to compliance with federal and state regulations, as well as its emphasis on maintaining professional integrity in all client interactions.
How to land this job
Tailor your resume to highlight your strong communication skills, negotiation abilities, and experience in customer service or collections, as these are critical for the Call Center Debt Collector role at Zwicker & Associates, P.C.
Emphasize any relevant experience with compliance, particularly with FDCPA and state consumer protection laws, as this aligns with the firm's focus on ethics and compliance.
Apply through multiple platforms, including Zwicker & Associates' corporate site and LinkedIn, to maximize your chances of being seen by hiring managers.
Connect with professionals in the collections division at Zwicker on LinkedIn to express your interest in the position and gather insights about the company culture and expectations.
Potential ice breakers could include asking about their experience at Zwicker, discussing recent industry trends in debt collection, or inquiring about their training program.
Optimize your resume for ATS by incorporating keywords from the job description such as 'debt collection,' 'negotiation skills,' and 'compliance,' to improve your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your application is tailored and submitted through the best channels.
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