Job summary
Job post source
This job is directly from Floor Coverings International franchisee
Job overview
The Production Manager at Floor Coverings International oversees job installations to meet customer expectations and company profitability, playing a key role in customer satisfaction and operational efficiency.
Responsibilities and impact
The role involves coordinating with sales staff, ordering products, scheduling jobs, updating customers, managing installers, ensuring job profitability, resolving conflicts, attending training, and maintaining communication and documentation for each project.
Compensation and benefits
The position offers $25.00 - $32.00 per hour, competitive salary, 401(k), paid time off, free food and snacks, company vehicle for work appointments, and opportunities for training and advancement.
Experience and skills
No prior experience is required; candidates should have leadership skills, ability to work independently, strong organization, problem-solving abilities, decision-making skills, and a professional image.
Career development
The job provides paid training, ongoing education on flooring, attendance at training seminars, and opportunities for advancement within the company.
Work environment and culture
The company values service-minded individuals who enjoy a fun work environment and emphasizes core values and mission alignment.
Company information
Floor Coverings International is the #1 mobile flooring franchise in North America with a unique shop-at-home model, serving over 400,000 customers with high satisfaction and rapid growth.
Job location and travel
The job is located in various franchise locations across the nation, with this posting referencing Seattle, WA and surrounding areas, including company vehicle use for appointments.
Application process
Applications go directly to the independently owned franchisee who makes all hiring decisions; inquiries should be directed to the franchise location, not corporate.
Unique job features
The role is distinguished by the unique shop-at-home flooring model, company-provided vehicle, and a focus on customer experience and profitability management.
Company overview
Floor Coverings International specializes in providing personalized flooring solutions for residential and commercial spaces. They make money through a franchise model, offering a wide range of products including hardwood, carpet, tile, and luxury vinyl. Founded in 1988, the company has grown significantly, emphasizing in-home consultations and customized service. Their business model focuses on convenience and quality, leveraging a mobile showroom to bring samples directly to customers' homes. This approach has helped them build a strong reputation for customer satisfaction and tailored solutions.
How to land this job
Tailor your resume for the Production Manager role at Floor Coverings International by emphasizing your leadership skills, ability to manage installers, and conflict resolution capabilities, which are crucial to delivering efficient and profitable job installations.
Highlight your organizational skills and ability to multitask across multiple job sites, as well as your problem-solving aptitude and decision-making aligned with company values to meet customer expectations and profit goals.
Apply through multiple channels such as Floor Coverings International’s corporate website, LinkedIn, and other job boards to maximize your chances of being noticed among the first 25 applicants.
Connect with current employees or managers in the production or operations division at Floor Coverings International on LinkedIn. Use ice breakers like commenting on their company growth, asking about their experiences with the shop-at-home model, or inquiring about the company culture and training opportunities.
Optimize your resume for ATS by including keywords from the job description such as 'production coordination,' 'customer communication,' 'job scheduling,' 'profit management,' and 'installer management' to ensure your resume passes initial automated screenings.
Use Jennie Johnson’s Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, saving you time and increasing your chances of landing the job.
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