Job summary
Job post source
This job is directly from VistaPrint.
Job overview
The Lead Operations UX Researcher at VistaPrint leads research operations to enhance the efficiency and impact of the user research team, focusing on strategic vision and operational excellence.
Responsibilities and impact
The role involves improving consent processes, managing research data privacy, standardizing NDAs, developing ethics training, enabling insights platform governance, supporting continuous discovery, maintaining research tools, managing participant recruitment, ensuring compliance, onboarding new researchers, and fostering a culture of ethics and inclusivity.
Experience and skills
Candidates should have 5+ years in Research Operations or related fields, deep knowledge of compliance and privacy regulations like GDPR and CCPA, experience with scalable systems for consent and data handling, strong project management skills, proficiency with tools like DocuSign and HeyMarvin, and excellent communication and collaboration abilities.
Work environment and culture
VistaPrint promotes a remote-first, inclusive, and collaborative culture valuing speed, integrity, creativity, and diversity, with a strong emphasis on fairness, respect, and belonging.
Company information
VistaPrint is a design and marketing partner to millions of small businesses worldwide, offering customizable products and digital solutions through brands like VistaCreate and 99designs, focused on empowering small businesses with accessible marketing and design tools.
Job location and travel
This is a remote position based in the US, supporting a distributed team environment.
Unique job features
The role uniquely combines strategic leadership with operational rigor in research operations, focusing on scalable, compliant systems and ethical standards to drive product excellence and research impact at scale.
Company overview
Vista is a global leader in digital marketing and design solutions, specializing in providing customizable print products, marketing services, and digital design tools to small businesses and consumers. They generate revenue through the sale of personalized products like business cards, promotional materials, and marketing services, leveraging their e-commerce platform to reach a broad audience. Founded in 1995 as Vistaprint, the company has evolved significantly, expanding its offerings and rebranding to Vista to better reflect its diverse portfolio and commitment to empowering small businesses.
How to land this job
Tailor your resume to emphasize your expertise in Research Operations, particularly your experience with strategic program ownership, compliance with privacy regulations like GDPR and CCPA, and ethical research practices, as these are central to the Lead Operations UX Researcher role at Vista.
Highlight your skills in implementing scalable systems such as consent workflows, data governance, and insights platform enablement, along with your proficiency using tools like DocuSign, Hey Marvin, and Google Workspace, to align with VistaPrint’s operational needs.
Apply through multiple channels including VistaPrint’s corporate careers site and LinkedIn to maximize your application’s visibility and ensure you reach the appropriate hiring teams.
Connect with current employees in the User Research or Product Experience divisions at Vista on LinkedIn; start conversations by referencing recent VistaPrint research initiatives or asking how they’ve navigated scaling research operations remotely to break the ice.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Research Operations,' 'consent process improvement,' 'privacy regulations,' 'ethical guidelines,' and 'program management' to increase the chances of passing automated screenings.
Leverage Jennie Johnson’s Power Apply feature to automate tailored applications across multiple platforms, identify relevant VistaPrint contacts for networking, and optimize your resume for ATS, freeing you to focus more effectively on preparing for interviews and strategic networking.
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