Job summary
Job post source
This job is directly from Pyx Health
Job overview
The Enrollment Specialist/Outreach Coordinator at Pyx Health is responsible for engaging members through phone interactions to promote and enroll them in health programs, ultimately improving their wellness journeys.
Responsibilities and impact
Daily responsibilities include making over 200 outreach calls to eligible members, establishing supportive relationships, documenting member information, and meeting departmental goals for calls and enrollments.
Compensation and benefits
The position offers a salary of $16.50 per hour, with potential benefits not specified in the description.
Experience and skills
Candidates must have at least 2 years of outbound contact center experience in a healthcare environment, with bilingual English/Spanish preferred.
Company information
Pyx Health focuses on combating loneliness and improving wellness through innovative health programs.
Job location and travel
The role is remote, requiring flexibility to work evenings and weekends in a HIPAA-compliant setting.
Unique job features
The position allows for strategic influence in member engagement and requires adaptability to changing processes.
Company overview
Pyx Health is a healthcare technology company that focuses on addressing loneliness and social isolation, which are significant factors affecting overall health and well-being. They offer a mobile platform that combines human support with artificial intelligence to provide personalized care and companionship to users. The company generates revenue primarily through partnerships with healthcare providers and payers who integrate Pyx Health's solutions into their care management programs. Founded in 2017, Pyx Health has gained attention for its innovative approach to tackling social determinants of health, aiming to improve patient outcomes and reduce healthcare costs.
How to land this job
Position your resume to highlight your outbound contact center experience, emphasizing your ability to conduct high-volume calls and engage with members effectively.
Showcase your exceptional communication skills and your proficiency in building rapport, as these are crucial for establishing relationships with members and their caregivers.
Apply through multiple platforms, including the Pyx Health corporate site and LinkedIn, to maximize your chances of being noticed for the Enrollment Specialist/Outreach Coordinator role.
Connect with individuals in the outreach or member services divisions at Pyx Health on LinkedIn, using ice breakers like asking about their experiences with member engagement or expressing enthusiasm for Pyx Health's mission to combat loneliness.
Optimize your resume for ATS systems by incorporating keywords from the job description, such as 'outbound calling,' 'customer service,' and 'healthcare environment,' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus more on preparing for interviews and networking rather than the logistics of applying.
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