Job summary
Job post source
This job is directly from Nestlé Nespresso SA
Job overview
The Retail Sales Associate role at Nestlé Nespresso SA involves providing exceptional customer service and coffee expertise to create memorable experiences and drive sales in their retail boutique.
Responsibilities and impact
The associate will greet and engage customers, recommend coffee and machine solutions, conduct tastings, maintain the boutique environment, collaborate with the team, and participate in training to support company goals.
Compensation and benefits
The position offers approximately $18 per hour with quarterly bonuses, a free Nespresso machine and coffee allowance, 401k with company match, health and wellness programs, educational reimbursement, commuter benefits, and employee discounts.
Experience and skills
Candidates should have strong customer service skills, adaptability to fast-paced environments, punctuality, and availability for varied shifts; a passion for coffee and previous retail experience are implied but not explicitly required.
Career development
Nespresso supports personal development and career growth, empowering employees to take ownership of their career journeys within a supportive culture.
Work environment and culture
The company culture is caring, inclusive, and collaborative, emphasizing diversity, equity, inclusion, and sustainability as core values in a warm and welcoming environment.
Company information
Nestlé Nespresso SA is a certified B Corporation focused on specialty coffee, sustainability, and positive social impact, with a global presence in factories, boutiques, and offices.
Team overview
The candidate will join a retail boutique team focused on delivering excellent customer experiences and supporting each other in a collaborative environment.
Job location and travel
This position is located at the NorthPark Center retail boutique, with shifts including weekends and holidays; no remote work is indicated.
Application process
Applicants are encouraged to review the privacy notice and may request accommodations for the recruitment process by contacting the provided email or phone number; no specific deadlines or documents are mentioned.
Unique job features
Unique perks include becoming a coffee expert, working for a B Corp committed to sustainability, and receiving a free Nespresso machine and coffee products as part of the benefits.
Company overview
Nestlé Nespresso SA, a subsidiary of Nestlé Group, specializes in the production and sale of high-quality portioned coffee and espresso machines. They generate revenue through the sale of coffee capsules, machines, and accessories, leveraging a direct-to-consumer model via their boutiques and online platform. Founded in 1986, Nespresso revolutionized the coffee industry with its innovative single-serve system, and it continues to emphasize sustainability through its AAA Sustainable Quality Program and recycling initiatives.
How to land this job
Tailor your resume to highlight your passion for coffee and exceptional customer service skills, emphasizing your ability to create memorable customer experiences and recommend personalized coffee solutions.
Showcase your adaptability, punctuality, and teamwork skills, as these are key to thriving in Nespresso's fast-paced, collaborative retail environment.
Apply through multiple platforms including Nestlé Nespresso's official careers site and LinkedIn to maximize your application visibility and reach.
Connect with current employees in the retail or customer experience divisions at Nestlé Nespresso on LinkedIn; start conversations by complimenting their boutique's customer service approach or asking about their favorite Nespresso coffee blend to break the ice.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'coffee expertise,' 'team collaboration,' 'sustainability,' and 'product knowledge' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying on multiple platforms, personalize your resume for ATS, and identify LinkedIn contacts to network with, saving you time and increasing your chances of landing the role.
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