Job summary
Job post source
This job is directly from MINNESOTA SPORTS & ENTERTAINMENT
Job overview
The Usher 1 (Part Time) role involves operating elevators and supporting guests during events at multiple venues, ensuring excellent customer service and guest assistance.
Responsibilities and impact
The usher operates elevators, verifies tickets, provides directional help, manages emergencies calmly, monitors elevator conditions, and supports guests throughout events while following safety procedures.
Compensation and benefits
The position pays $16.00 per hour; no additional benefits or bonuses are specified in the description.
Experience and skills
Candidates must be at least 16 years old, have strong problem-solving and communication skills, prior customer service experience is preferred, and the ability to work professionally with guests and staff is required.
Work environment and culture
The company values customer service, professionalism, teamwork, and inclusivity, promoting a respectful and supportive work environment.
Company information
MINNESOTA SPORTS & ENTERTAINMENT operates multiple event venues including the Arena, RiverCentre, and Roy Wilkins Auditorium, hosting various events requiring guest services.
Job location and travel
The job is located at event venues in Minnesota including the Arena, RiverCentre, and Roy Wilkins Auditorium, with irregular hours including nights, weekends, and holidays.
Unique job features
The role requires working in enclosed spaces like freight elevators, handling mobile ticket verification, and adapting to dynamic event environments with variable shift schedules.
Company overview
Minnesota Sports & Entertainment (MSE) is a premier sports and entertainment organization that owns and operates the Minnesota Wild, an NHL team, and the Xcel Energy Center, a multi-purpose arena in St. Paul, Minnesota. They generate revenue through ticket sales, broadcasting rights, sponsorships, and events hosted at their venues. Founded in 1997, MSE has played a significant role in revitalizing the local sports scene and contributing to community development through various outreach programs and partnerships.
How to land this job
Position your resume to highlight your customer service experience and ability to remain calm under pressure, as these are key for the Usher 1 role at MINNESOTA SPORTS & ENTERTAINMENT.
Emphasize skills such as elevator operation, ticket verification on mobile devices, problem-solving during emergencies, and your ability to provide clear directions and maintain professionalism with guests.
Apply through multiple channels including MINNESOTA SPORTS & ENTERTAINMENT's official careers page and LinkedIn to maximize your chances of getting noticed for the Usher 1 position.
Connect with current employees in guest services or event operations at MINNESOTA SPORTS & ENTERTAINMENT on LinkedIn; start conversations by asking about their experience working events or how they handle high-stress situations during busy games or concerts.
Optimize your resume for ATS by incorporating keywords from the job description like 'customer service,' 'elevator operation,' 'ticket verification,' 'problem-solving,' and 'guest relations' to ensure your application passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume to this role, and identify LinkedIn contacts to network with, freeing you to focus on preparing for interviews and improving your skills.
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