Job summary
Job post source
This job is directly from Top Tier Impact
Job overview
The Entry Level Customer Service Team Member role at Top Tier Impact focuses on assisting customers with inquiries and sales, contributing to customer satisfaction and company growth.
Responsibilities and impact
The role involves assisting customers with inquiries, providing product information, resolving complaints, collaborating in team meetings, and directly marketing and selling products.
Experience and skills
Candidates need a High School Diploma or GED, strong communication and problem-solving skills, a positive team attitude, and availability for flexible hours including evenings and weekends.
Career development
The position offers comprehensive training and ongoing support to develop skills in customer service, sales, communication, and problem-solving, promoting employee growth.
Work environment and culture
Top Tier Impact fosters a friendly, supportive, and inclusive work environment that values teamwork, customer satisfaction, and sales success.
Company overview
Top Tier Impact is a global community and investment network focused on advancing impact-driven businesses and sustainable innovation across sectors such as climate, health, and technology. The company connects investors, entrepreneurs, and professionals through curated events, partnerships, and its proprietary platform, facilitating collaboration and capital flow toward projects with measurable positive social and environmental outcomes. Founded in 2018 by Alessia Zecchini, Top Tier Impact generates revenue through membership fees, consulting services, and organizing high-profile summits. Notably, the organization has established a strong presence in Europe and rapidly expanded its influence to Asia and the Americas. Candidates should be aware of its mission-driven culture and emphasis on measurable impact, as well as its reputation for fostering cross-sector collaboration among influential leaders in the impact ecosystem.
How to land this job
Tailor your resume to highlight strong communication skills, customer service experience, and your ability to work collaboratively in a team environment, as these are key for the Entry Level Customer Service Team Member role at Top Tier Impact.
Emphasize your problem-solving skills, adaptability to flexible work hours, and any experience with direct sales or customer interaction to align with the job's responsibilities and qualifications.
Apply through multiple channels including Top Tier Impact’s corporate careers page, LinkedIn, and other job boards that list this position to maximize your chances of being noticed.
Connect with current employees in the customer service or sales divisions at Top Tier Impact on LinkedIn; when messaging, use ice breakers like commenting on recent company initiatives or expressing enthusiasm for their team’s focus on customer satisfaction and growth.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'problem-solving,' 'sales,' 'team collaboration,' and 'flexible hours' to ensure it passes initial screening.
Use Jennie Johnson’s Power Apply feature to automate tailored applications, identify all relevant application portals, and find LinkedIn contacts to network with, saving you valuable time and increasing your chances of landing the job.
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