Job summary
Job post source
This job is directly from The US Oncology Network
Job overview
The Insurance Credit Balance Specialist at The US Oncology Network supports the Credit Balance team by managing insurance credits and patient payments to ensure compliance and accuracy in billing within Texas Oncology.
Responsibilities and impact
The specialist monitors federal and commercial credits, reviews payment postings, manages patient credits, follows up on documentation, contacts patients and payors to resolve billing issues, and adheres to compliance and confidentiality standards.
Compensation and benefits
The position offers competitive pay, comprehensive benefits, and a supportive work environment prioritizing employee well-being and growth.
Experience and skills
Requirements vary by level: Level 1 requires a high school diploma and 2 years of medical billing experience; Level 2 requires 4 years of experience and knowledge of medical coding; Senior level prefers an associate degree or 4 years revenue cycle experience, insurance resolution experience, and proficiency with Microsoft Office.
Career development
The company emphasizes employee growth and satisfaction, offering opportunities for advancement within the Credit Balance team and broader organization.
Work environment and culture
Texas Oncology values exceptional care through an exceptional team, fostering a supportive and inclusive environment focused on employee well-being and patient-centered care.
Company information
The US Oncology Network is a large community-based oncology provider supported by McKesson Corporation, delivering high-quality cancer care across Texas with over 530 providers in 280+ sites.
Team overview
The position is part of the Credit Balance team at Texas Oncology's Regional Business Office in Austin, working collaboratively to manage insurance and patient credits.
Job location and travel
This is a full-time hybrid remote position based in Austin, Texas, requiring the candidate to live in Texas and work Monday through Friday from 8am to 5pm.
Unique job features
The role involves working with oncology-specific billing and coding, handling complex insurance and patient credit issues, and contributing to a mission-driven healthcare organization.
Company overview
The US Oncology Network is a leading integrated network of community-based oncology practices dedicated to advancing cancer care. They provide comprehensive cancer treatment, including medical oncology, radiation oncology, and surgical oncology, through a network of over 1,200 affiliated physicians. The company generates revenue by offering clinical trials, laboratory services, and pharmacy services, ensuring patients have access to cutting-edge treatments. Founded in 1999, the network has grown significantly, emphasizing collaboration and innovation to improve patient outcomes and streamline cancer care delivery.
How to land this job
Tailor your resume to highlight your experience in medical billing, insurance credit balance management, and knowledge of state, federal, and third-party claims processing as these are key for the Insurance Credit Balance Specialist role at The US Oncology Network.
Emphasize your ability to handle federal and commercial credits within specified timeframes, proficiency in reviewing payment postings for accuracy, and skills in patient communication and insurance resolution, especially in oncology or healthcare settings.
Apply through multiple channels including The US Oncology Network corporate careers page, Texas Oncology's site, and LinkedIn to maximize your application visibility and chances.
Connect with current employees in the Credit Balance or Revenue Cycle departments at The US Oncology Network on LinkedIn; use ice breakers like asking about their experience working remotely with Texas Oncology or inquiring how they manage compliance with federal credit guidelines.
Optimize your resume for ATS by incorporating relevant keywords from the job description such as 'medical billing,' 'insurance resolution,' 'oncology coding,' 'federal and commercial credits,' 'patient communication,' and 'claims processing' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms, identify LinkedIn contacts for networking, and optimize your resume for ATS, allowing you to focus your time on preparing for interviews and other job search activities.
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