Job summary
Job post source
This job is directly from Master Electronics
Job overview
The Customer Service Representative at Master Electronics' OnlineComponents.com will deliver exceptional service via phone and email, ensuring customer satisfaction.
Responsibilities and impact
Responsibilities include handling customer inquiries, processing orders and refunds, providing product information, resolving issues, maintaining records, and suggesting improvements.
Compensation and benefits
The pay range is $18.00-$22.00 per hour.
Experience and skills
Requirements include a high school diploma or equivalent, 3+ years of customer service experience, strong communication skills, proficiency in Microsoft Office and CRM software, and problem-solving abilities.
Work environment and culture
Master Electronics has a fast-paced and entrepreneurial environment that values professionalism and flexibility.
Company information
Master Electronics is a family-owned global authorized distributor of electronic components, headquartered in Phoenix, AZ, with a focus on strong relationships and responsive service.
Job location and travel
The job is located in Phoenix, AZ.
Company overview
Master Electronics is a global distributor of electronic components, specializing in providing a wide range of products such as semiconductors, connectors, and passive components to various industries including aerospace, automotive, and medical. Founded in 1967, the company has built a reputation for its extensive inventory, robust supply chain solutions, and exceptional customer service. Master Electronics generates revenue by partnering with leading manufacturers and offering value-added services like inventory management and logistics support. Their commitment to quality and innovation has made them a trusted partner in the electronics distribution sector.
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