Job summary
Job post source
This job is directly from Sartorius
Job overview
The Field Service Engineer role at Sartorius supports the Bioprocess Solutions product portfolio by providing technical service and customer support, impacting product uptime and customer satisfaction.
Responsibilities and impact
The engineer will perform installations, repairs, calibrations, training, and maintenance on bioprocess equipment, manage customer communications, schedule service visits, maintain documentation, and ensure proper handling of company tools and parts.
Compensation and benefits
The position offers comprehensive benefits including health plans, 401k with company match, paid vacation, flexible schedules, and professional development programs.
Experience and skills
Candidates need a bachelor's or associate degree in Electrical/Electronic disciplines or equivalent experience, at least 3 years field service experience preferably in biopharma, knowledge of ISO 9001 and GMP/GDP, valid driver's license and passport, and proficiency in MS Office.
Career development
Sartorius provides mentoring, leadership programs, internal seminars, and opportunities for career advancement in a global life science company.
Work environment and culture
The company culture emphasizes mutual support, team spirit, international collaboration, flexible work schedules, and a welcoming environment with various employee networks.
Company information
Sartorius is a global life science company focused on advancing medical therapies by supporting scientific discoveries with innovative technologies, listed on German stock exchanges DAX and TecDAX.
Job location and travel
The role is remote but requires residence in the D.C./Baltimore area with up to 90% travel for field service activities.
Application process
Applicants should apply via Sartorius careers website and may request accommodations if needed; the company is an equal opportunity employer.
Unique job features
The job features extensive travel, direct customer interaction, and involvement with cutting-edge bioprocess technology in a smart working environment.
Company overview
Sartorius is a global leader in providing high-quality laboratory and bioprocessing equipment, primarily serving the biopharmaceutical industry. They generate revenue through the sale of advanced technologies and solutions that facilitate drug development, quality control, and production processes. Founded in 1870, Sartorius has a rich history of innovation and growth, evolving from a precision balance manufacturer to a key player in the life sciences sector. Their commitment to innovation and customer-centric solutions has solidified their reputation as a trusted partner in the biopharma industry.
How to land this job
Position your resume to highlight your field service engineering experience, especially in bioprocess or biopharmaceutical equipment, emphasizing installation, maintenance, repair, and customer support skills.
Focus on showcasing your technical expertise with equipment troubleshooting, calibration, operator training, and familiarity with ISO 9001:2008 and GMP/GDP standards to align with Sartorius' quality and compliance expectations.
Apply through multiple platforms including Sartorius' official careers page and LinkedIn to maximize your chances and visibility for this remote DC/Baltimore area role.
Connect on LinkedIn with current Field Service Engineers or team members within Sartorius' Bioprocess Solutions division; use ice breakers like commenting on recent Sartorius innovations or asking about the typical challenges faced in the DC/Baltimore service region.
Optimize your resume for ATS by incorporating keywords from the job description such as 'field service,' 'bioprocess products,' 'equipment installation,' 'ISO 9001:2008,' 'GMP/GDP,' 'calibration,' and 'customer service' to ensure it passes automated screenings.
Jennie Johnson's Power Apply feature can manage your applications across multiple job boards, tailor your resume for ATS optimization, and identify relevant Sartorius contacts on LinkedIn, allowing you to focus on preparing for interviews and networking effectively.
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