NYS Office of Temporary & Disability Assistance

Management Specialist 1 or Trainee 1 or 2 (NY HELPS)

ALBANY, NYPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from NYS Office of Temporary & Disability Assistance

  • Job overview

    The Management Specialist 1 or Trainee 1 or 2 role focuses on developing expertise in the Supplemental Nutrition Assistance Program (SNAP) and supporting quality control and compliance audits to ensure program integrity.

  • Responsibilities and impact

    The candidate will learn and perform SNAP Quality Control reviews, assist in developing audit controls and procedures, analyze data to produce findings, communicate professionally with stakeholders, and maintain knowledge of relevant computer systems and policies.

  • Compensation and benefits

    Salary starts at $53,764 for Trainee 1 and $59,994 for Trainee 2, with potential telecommuting up to 50%, and the position includes full-time permanent or contingent permanent appointments with standard state benefits.

  • Experience and skills

    Minimum qualifications include a bachelor's degree for Trainee 1; for Trainee 2 and full performance level, a bachelor's degree plus one to two years of professional audit experience in social services or related fields; eligibility for 55b/c appointments and competitive lateral transfers are also considered.

  • Career development

    Employees hired under NY HELPS will convert to competitive status within a year and can participate in promotion examinations, offering career advancement opportunities within New York State service.

  • Work environment and culture

    The agency promotes a diverse workforce reflecting the communities served and supports inclusion of BIPOC, LGBTQIA+, women, people with disabilities, and veterans, with flexible telecommuting options.

  • Company information

    NYS Office of Temporary & Disability Assistance administers social service programs including SNAP, focusing on compliance, audits, and assistance programs to support needy populations in New York State.

  • Job location and travel

    The position is based in New York State with potential travel under 50% and telecommuting options up to 50% as per agency policy.

  • Application process

    Applicants should email their resume referencing posting #25-110 to jobpostings@otda.ny.gov, ensuring to detail how they meet minimum qualifications; non-specific applications may be disqualified.

  • Unique job features

    The role offers the unique opportunity to gain in-depth knowledge of federal and state SNAP regulations and participate in various compliance and audit projects within a state agency setting.

Company overview

The New York State Office of Temporary and Disability Assistance (OTDA) is a government agency responsible for overseeing programs that provide temporary financial assistance and support to eligible New Yorkers. They manage initiatives like the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and the Home Energy Assistance Program (HEAP), among others. The agency's primary goal is to enhance the economic security and well-being of individuals and families in need. OTDA generates revenue through state and federal funding, which is allocated to support its various programs and services. Understanding the agency's role in public assistance and its impact on community welfare is crucial for potential candidates.

How to land this job

  • Position your resume to highlight your understanding of federal and state regulations related to the Supplemental Nutrition Assistance Program (SNAP) and your ability to learn and apply complex program policies.

  • Emphasize skills in data analysis, audit processes, and your capacity to develop detailed reports and case determinations, as these are central to the SNAP Quality Control review process.

  • Apply through multiple channels such as the NYS Office of Temporary & Disability Assistance official careers page, LinkedIn job postings, and any state government job boards to maximize your application visibility.

  • Connect on LinkedIn with current employees in the OTDA division responsible for SNAP or audit functions; ice breakers could include asking about their experience with SNAP Quality Control reviews or expressing interest in how OTDA manages compliance audits.

  • Optimize your resume for ATS by incorporating keywords like 'SNAP Quality Control,' 'audit,' 'data analysis,' 'compliance,' 'Welfare Management System (WMS),' and 'Quality Control Information System (QCIS)' to ensure it passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn connections for networking, allowing you to focus your time on interview preparation and skill development.

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