Job summary
Job post source
This job is directly from State of Illinois
Job overview
The Team Clerical position at the Illinois Department of Children and Family Services supports supervisors and child welfare staff by performing specialized clerical duties, contributing to the department's mission to protect children and support families.
Responsibilities and impact
The role involves answering phones, greeting visitors, maintaining case files, preparing travel vouchers, providing clerical support to supervisors and staff, and orienting new staff on departmental procedures.
Compensation and benefits
The position offers a starting salary of $4,004 per month with a range up to $5,245, includes excellent benefits, a pension program, and is a union position under a collective bargaining agreement.
Experience and skills
Candidates must have a high school diploma or equivalent, two years of office experience, typing skills of at least 45 words per minute, and conversational Spanish speaking and writing abilities.
Career development
The job offers opportunities to work within a state agency with avenues for career advancement and professional growth in public service.
Work environment and culture
The work culture emphasizes compassion, equity, and dedication to public service, supporting families and children in Illinois with a flexible and supportive work environment.
Company information
The Illinois Department of Children and Family Services focuses on child welfare and protection, aiming to strengthen families and ensure child safety through various programs and services.
Team overview
The candidate will join a team of supervisors and professional child welfare staff, providing essential clerical support to facilitate their work.
Job location and travel
The job is located in Kane County, Illinois, with standard office hours Monday through Friday, 8:30 AM to 5 PM, near Aurora and Chicago markets.
Application process
Applicants must apply electronically through the Illinois.jobs2web.com website, with specific instructions for state employees and non-state employees, and must complete a background check.
Unique job features
This position is unionized, offers bilingual Spanish option, and involves working directly with child welfare professionals in a government agency setting.
Company overview
The State of Illinois is a governmental entity responsible for providing a wide range of public services to its residents, including education, healthcare, transportation, and public safety. Revenue is primarily generated through state taxes, federal funding, and various fees for services. Established in 1818, Illinois has a rich history marked by its role in the industrial revolution, transportation hub development, and political significance, being the home state of notable figures like Abraham Lincoln. The state government operates through various departments and agencies, each focused on specific areas of public administration and policy implementation.
How to land this job
Tailor your resume to emphasize your clerical experience, particularly your ability to manage files, answer phones, and support professional staff in a fast-paced environment relevant to child welfare services.
Highlight your typing speed of at least 45 words per minute and your bilingual Spanish skills, as these are key requirements for this Team Clerical role at DCFS.
Apply to the position through the official Illinois.jobs2web.com site and the State of Illinois employee career portal if applicable, as well as on LinkedIn where the job may also be posted to maximize your chances.
Connect with current DCFS employees or administrative staff in the Department of Children and Family Services on LinkedIn; start conversations by complimenting recent department initiatives or asking about the team culture and challenges faced in the clerical role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'clerical support,' 'file management,' 'phone communication,' 'Spanish bilingual,' and 'travel voucher processing' to ensure your resume passes electronic screening.
Use Jennie Johnson's Power Apply feature to automate the application process, optimize your resume for ATS, find multiple application portals, and identify LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and other job search activities.
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