Job summary
Job post source
This job is directly from PWHL
Job overview
The Account Manager, Ticketing, Service & Activations at PWHL Seattle is responsible for driving ticket sales and enhancing the game day experience for season ticket members, contributing to the growth and community engagement of the league.
Responsibilities and impact
The role involves selling full season, half season, and group ticket packages, managing group sales activations, providing exceptional service on game days, building relationships with community members, coordinating with fan experience teams, executing member benefits, and responding promptly to ticket-related inquiries.
Compensation and benefits
The pay rate ranges from $20.76 to $21.63 USD per hour, with a background check required upon hiring. No additional benefits are specified.
Experience and skills
Candidates should have experience in sports ticket sales, strong communication and interpersonal skills, a positive team-oriented attitude, and availability to work home games including evenings and weekends.
Work environment and culture
The company culture emphasizes empowerment, inclusivity, resilience, professionalism, and community connection within a fast-paced sports environment.
Company information
PWHL is a professional women's hockey league focused on empowering athletes and growing women's hockey with a commitment to inclusivity and inspiring future generations.
Team overview
The candidate will join the PWHL Seattle team, working closely with Ticketing and Business Operations teams and external partners to deliver a championship-level fan experience.
Job location and travel
The position is based in Seattle, requiring availability for all home games including evenings and weekends.
Application process
Applicants will undergo a background check if hired; only selected candidates will be contacted for interviews.
Unique job features
The role offers unique opportunities to engage with community events, lead game day activations, and contribute to a pioneering women's professional hockey league.
Company overview
The Professional Women's Hockey League (PWHL) is dedicated to promoting and advancing women's ice hockey on a professional level. It generates revenue through ticket sales, sponsorships, broadcasting rights, and merchandise. Founded with the mission to provide a sustainable and competitive platform for female athletes, the PWHL has quickly established itself as a key player in the sports industry. The league's formation marks a significant milestone in the history of women's sports, aiming to elevate the visibility and viability of women's hockey globally.
How to land this job
Position your resume to highlight your experience in ticket sales within sports organizations, emphasizing your ability to generate revenue through diverse ticket packages such as full season, half season, and group sales.
Stress your communication skills and community-building abilities, showcasing how you have successfully developed and maintained relationships with customers, groups, and local organizations.
Apply to the position through multiple channels including the PWHL corporate website and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current employees in the Ticketing and Business Operations teams at PWHL Seattle on LinkedIn; use ice breakers like complimenting their recent game day activation or asking about their experience working with season ticket members.
Optimize your resume for ATS by incorporating keywords from the job description such as 'ticket sales,' 'customer service,' 'game day experience,' 'community engagement,' and 'season ticket members' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn connections, allowing you to focus on preparing for interviews and networking effectively.
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