Job summary
Job post source
This job is directly from Follett Higher Education
Job overview
The Assistant Store Manager at Follett Higher Education supports store operations and drives sales growth while ensuring excellent customer service and operational standards.
Responsibilities and impact
The role involves supervising sales team members, scheduling, training, ensuring policy compliance, customer service, inventory management, cash handling, merchandising, and store opening/closing duties.
Experience and skills
Preferred qualifications include an Associate's Degree or equivalent, 0-5 years of retail or bookstore experience, prior supervisory experience, and general computer skills.
Work environment and culture
The company values teamwork, innovation, people-first approach, integrity, accountability, and inclusion, fostering a supportive and ethical work environment.
Company information
Follett Higher Education operates campus stores and emphasizes brand and operational excellence with a focus on customer service and team development.
Team overview
The Assistant Store Manager works under a Market Leader or Campus Store Manager and leads a team of full-time, part-time, and temporary sales staff.
Job location and travel
The position is located in Houston, Texas, USA.
Unique job features
The job includes keyholder responsibilities, involvement in financial reporting, shrink prevention, and a focus on mentorship and continuous team development.
Company overview
Follett Higher Education is a leading provider of education technology, services, and physical and digital content for higher education institutions. They operate campus bookstores across North America, offering textbooks, course materials, and school merchandise. The company generates revenue through book sales, digital content subscriptions, and various campus services. Founded in 1873, Follett has a long history of supporting educational institutions and has continually evolved to meet the changing needs of students and educators.
How to land this job
Tailor your resume to highlight your supervisory experience and ability to manage sales teams, focusing on scheduling, training, and policy enforcement as described in the Assistant Store Manager role at Follett Higher Education.
Emphasize your skills in customer service excellence, cash handling, inventory management, and merchandising standards to align with the operational responsibilities outlined in the job description.
Apply through multiple platforms including Follett Higher Education's corporate career site, LinkedIn, and other job boards where the position is listed to maximize your application visibility.
Connect with current employees or managers in the retail or campus store divisions at Follett Higher Education on LinkedIn; use ice breakers like commenting on recent store initiatives, asking about team culture, or inquiring about key challenges in the role to start conversations.
Optimize your resume for ATS by incorporating keywords such as 'sales growth,' 'team mentorship,' 'cash handling,' 'inventory management,' 'customer service,' and 'merchandising' directly from the job description.
Utilize Jennie Johnson's Power Apply feature to automate tailoring your resume, locating multiple application portals, and identifying LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
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