World Wide Technology

Director - Advanced Customer Solutions

MARYLAND HEIGHTS, MOPosted 22 days ago

Job summary

  • Job post source

    This job is directly from World Wide Technology

  • Job overview

    The Director of Advanced Customer Solutions at WWT plays a crucial role in delivering innovative solutions for complex programs, driving customer satisfaction and business growth.

  • Responsibilities and impact

    The role involves providing thought leadership, managing relationships, and overseeing team efforts to develop strategic solutions that align with client objectives.

  • Compensation and benefits

    WWT offers a comprehensive benefits package including health, dental, and vision care, competitive pay, profit sharing, 401k with matching, and paid time off.

  • Experience and skills

    Candidates need a bachelor's degree in business or technology, an MBA, at least 15 years of relevant experience, and strong leadership and relationship management skills.

  • Career development

    The position supports team members' career aspirations through mentorship and opportunities for continuous learning and professional advancement.

  • Work environment and culture

    WWT promotes a culture of operational excellence, innovation, and inclusivity, recognized for its commitment to diversity and employee well-being.

  • Company information

    Founded in 1990, WWT is a leading global technology solutions provider with $20 billion in annual revenue, known for its advanced technology solutions and strong company culture.

  • Team overview

    The Solutions Consulting & Engineering team focuses on customer-centric solutions, emphasizing collaboration and delivery excellence.

  • Job location and travel

    The job locations include MO, IL, DC, TX, and potentially others, indicating some flexibility in geographic placement.

  • Unique job features

    The role is distinguished by its focus on thought leadership and relationship management within a high-performance team environment.

Company overview

World Wide Technology (WWT) is a global technology service provider that offers innovative solutions in systems integration, supply chain management, and IT consulting. Founded in 1990, WWT has grown to become a multi-billion-dollar company by partnering with industry leaders like Cisco, Dell, and Microsoft to deliver cutting-edge technology and digital transformation services. The company generates revenue through its comprehensive range of services, including cloud computing, cybersecurity, and data analytics, catering to both public and private sector clients. Key milestones include its recognition as a top workplace and its commitment to diversity and inclusion.

How to land this job

  • Position your resume to showcase your extensive experience in management consulting, relationship management, and solution strategy, as these are key qualifications for the Director role at World Wide Technology.

  • Highlight your leadership achievements and experience in leading teams, emphasizing your ability to foster collaboration and support team performance.

  • Apply through various channels, including World Wide Technology's corporate site and LinkedIn, to maximize your chances of being noticed for this high-visibility position.

  • Connect with individuals in the Solutions Consulting & Engineering team at World Wide Technology on LinkedIn; potential ice breakers could include discussing recent industry trends or asking about their experiences with innovative technology solutions.

  • Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'relationship management,' 'digital solutions,' and 'operational excellence' to ensure it passes initial screenings.

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