Job summary
Job post source
This job is directly from Communications Engineering Company (CEC)
Job overview
The Software Business Analyst at CEC analyzes business processes and data to drive service innovation and operational efficiency, translating business needs into actionable insights.
Responsibilities and impact
The role involves analyzing customer data, partnering with stakeholders to gather requirements, documenting workflows, developing performance metrics, supporting tool implementation, conducting market analysis, creating data visualizations, ensuring data integrity, and facilitating communication between technical and business teams.
Compensation and benefits
The salary range is $85,000 to $110,000 per year; no additional benefits or bonuses are specified.
Experience and skills
Requires a bachelor's degree in business or related field, 3+ years as a Business Analyst in tech or IT services, strong analytical skills, experience with BI tools like Power BI and SQL, and excellent communication skills; certifications and SaaS or managed services experience are preferred.
Work environment and culture
CEC emphasizes integrity, dependability, and results-orientation, with a work environment that includes a private office and moderate noise levels, supporting both individual focus and collaboration.
Company information
CEC is a company focused on communications engineering, offering services related to unified monitoring and IT solutions, committed to equal opportunity employment.
Job location and travel
The job is primarily located in a private office with mostly indoor work and occasional outdoor activities subject to seasonal weather.
Unique job features
The position involves working with unified monitoring services and requires interaction across multiple departments to enhance service delivery and operational tools.
Company overview
Communications Engineering Company (CEC) specializes in providing advanced communication solutions and services, including network design, implementation, and maintenance for various industries. They generate revenue through project-based contracts, service agreements, and the sale of communication equipment. Founded in 1966, CEC has a rich history of innovation and has grown to become a trusted partner for businesses seeking reliable and cutting-edge communication infrastructure. Their commitment to customer satisfaction and technological advancement has solidified their reputation in the industry.
How to land this job
Position your resume to highlight your experience in business analysis within technology or IT services, focusing on your ability to analyze customer usage data, performance metrics, and incident trends as described in the job.
Emphasize skills in requirements gathering, process modeling (such as BPMN), and your familiarity with business intelligence tools like Power BI and SQL, which are crucial for this role.
Apply through multiple channels including Communications Engineering Company's corporate career site and LinkedIn to maximize your chances of being noticed by recruiters.
Connect with current employees in the business analysis or IT services divisions at CEC on LinkedIn, using ice breakers like commenting on recent company projects, asking about their experience with unified monitoring services, or expressing enthusiasm for CEC’s focus on service innovation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'business analyst,' 'unified monitoring,' 'Power BI,' 'requirements gathering,' and 'process workflows' to ensure it passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate the application process, tailor your resume for each submission, find multiple application portals, and identify LinkedIn contacts to engage with, saving you time and increasing your effectiveness in landing the job.
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