Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The Desktop Support Engineer role involves providing on-site technical support and maintaining client networks to ensure smooth IT operations.
Responsibilities and impact
The job requires responding to client queries, troubleshooting hardware and software issues, installing and configuring systems, training end-users, documenting solutions, and collaborating with IT teams.
Company overview
Vantage Point Consulting Inc. specializes in providing strategic business consulting services, focusing on areas such as management consulting, IT solutions, and organizational development. They generate revenue through client engagements, offering tailored solutions that enhance operational efficiency and drive business growth. Founded in the early 2000s, the company has built a reputation for delivering high-impact results and fostering long-term client relationships. Notable for their innovative approach and commitment to excellence, Vantage Point Consulting has become a trusted partner for businesses seeking to navigate complex challenges and achieve sustainable success.
How to land this job
Tailor your resume to highlight hands-on experience with on-site technical support and client interaction, emphasizing your ability to quickly respond to and resolve client queries.
Focus on showcasing your skills in network maintenance, including managing routers, servers, and other hardware components, as these are critical for the role at Vantage Point Consulting, Inc.
Emphasize your troubleshooting expertise with both hardware and software issues, along with your proficiency in installation and configuration of new systems and software.
Mention your experience in training end-users and providing ongoing technical assistance, as well as your ability to document issues and resolutions effectively in ticketing systems.
Apply through multiple platforms such as Vantage Point Consulting's corporate career page and LinkedIn to maximize your chances of being noticed.
Connect with IT professionals and team members at Vantage Point Consulting, Inc. on LinkedIn; start conversations with ice breakers like commenting on recent company projects or asking about their approach to network maintenance challenges.
Optimize your resume for ATS by incorporating keywords from the job description like 'on-site support,' 'network maintenance,' 'troubleshooting,' 'installation and configuration,' and 'ticketing system.'
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