Job summary
Job post source
This job is directly from First Horizon Bank
Job overview
The Universal Banker-Float role at First Horizon Bank involves providing quality customer service and processing financial transactions in a retail banking environment to support banking center goals and deepen client relationships.
Responsibilities and impact
The role includes teller and platform support, opening accounts, recommending products, making referrals, outbound sales calls, assisting with loan applications, resolving client inquiries, ensuring compliance, supporting daily operations, and training new associates.
Compensation and benefits
The position offers medical, dental, vision insurance, HSA with company match, maternity and parental leave, tuition reimbursement, a mentor program, and a 401(k) plan with 6% match.
Experience and skills
Requires a high school diploma or GED and preferably 1 year of teller experience, proficiency with Microsoft Office Suite, 10-key calculator, and coin counter skills, plus passing a background and credit check and compliance with mortgage licensing regulations.
Career development
Opportunities include attending sales, service, and product training sessions and participating in a mentor program to enhance knowledge and skills.
Work environment and culture
First Horizon Bank values client service, compliance, operational efficiency, and offers a supportive environment with ongoing training and recognition as a top employer.
Company information
First Horizon Corporation is a leading regional financial services company headquartered in Memphis, TN, operating in 12 southern U.S. states, offering a wide range of banking and financial services and recognized as a top employer and reputable bank.
Job location and travel
The job is on-site at the location listed in the job posting, with a Monday to Saturday schedule including some weekend hours.
Unique job features
This role uniquely combines teller and platform responsibilities with sales and client relationship building in a dynamic retail banking environment.
Company overview
First Horizon Bank is a regional financial services company based in Memphis, Tennessee, offering a wide range of banking products and services, including personal banking, business banking, and wealth management. They generate revenue through interest on loans, fees from various banking services, and investment management. Established in 1864, First Horizon has a long history of serving the community and has grown through strategic acquisitions and expansions, making it a significant player in the Southeastern United States banking sector.
How to land this job
Position your resume to highlight your customer service skills, experience with financial transactions, and ability to open and manage deposit accounts, aligning closely with the Universal Banker role at First Horizon Bank.
Emphasize your consultative sales abilities, experience with cross-selling financial products, and your capacity to handle both teller and platform support duties as described in the job posting.
Apply through multiple channels including First Horizon Bank’s official careers page, LinkedIn, and other job boards to maximize your exposure for this position.
Connect with current Universal Bankers or banking center management at First Horizon Bank on LinkedIn; start conversations by referencing recent bank initiatives, expressing interest in their community involvement, or asking about the key qualities they value in team members.
Optimize your resume for ATS by incorporating keywords such as 'customer service,' 'financial transactions,' 'account opening,' 'cross-selling,' 'compliance,' and 'risk management' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify multiple application portals, and discover relevant LinkedIn contacts, allowing you to focus more effectively on networking and interview preparation.
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