Job summary
Job post source
This job is directly from Insomnia Cookies
Job overview
The Cookie Crew role at Insomnia Cookies involves customer interaction and baking, contributing to the store's customer experience and operational success.
Responsibilities and impact
The role includes greeting customers, taking orders, baking cookies, ensuring order accuracy and delivery, handling payments, and maintaining store cleanliness.
Compensation and benefits
The position offers $15.50 - $16.50 per hour, flexible part-time schedules, pay-on-demand, paid vacation and sick time, pet insurance, employee discounts, and free cookies with each shift.
Experience and skills
Preferred qualifications include at least 6 months of customer service experience, strong communication and math skills, ability to lift 40 lbs, and availability to work nights, weekends, and holidays.
Career development
There are achievable growth and promotion opportunities within the rapidly growing company with interactive training and mentorship.
Work environment and culture
The company promotes a fun, exciting team environment with a focus on customer service and employee well-being.
Company information
Insomnia Cookies is a rapidly growing bakery and delivery brand founded 20 years ago, with over 300 stores globally and headquartered in Philadelphia, PA.
Job location and travel
The job is located at the Harlem store in New York City at 17 West 125th Street, NY 10027.
Unique job features
Unique perks include pay-on-demand, pet insurance, free cookies each shift, and a strong brand culture focused on innovation and customer experience.
Company overview
Insomnia Cookies is a bakery chain specializing in delivering warm, freshly baked cookies and other desserts directly to customers' doors, often late into the night. Founded in 2003 by Seth Berkowitz while he was a student at the University of Pennsylvania, the company has grown significantly, now operating over 200 locations across the United States. They generate revenue through in-store sales, online orders, and catering services, targeting college students and night owls. The company is known for its unique business model of late-night delivery and its wide variety of cookie flavors and ice cream sandwiches.
How to land this job
Position your resume to highlight your customer service experience, emphasizing your ability to greet and assist guests warmly and efficiently, as this is central to the Cookie Crew role at Insomnia Cookies.
Emphasize skills such as communication, organization, cash handling accuracy, and your willingness to work flexible hours including nights, weekends, and holidays, which align perfectly with the job requirements.
Apply through multiple channels such as Insomnia Cookies’ official corporate careers site, LinkedIn, and other job boards where the position is posted to maximize your chances of being noticed.
Connect with current employees or managers in the Harlem store or broader Insomnia Cookies team on LinkedIn. Use ice breakers like commenting on their recent posts about store events or mentioning your excitement about the brand’s rapid growth and unique employee perks.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'cash handling,' 'baking,' 'communication skills,' and 'flexible schedule' to ensure your resume passes initial screenings.
Utilize Jennie Johnson’s Power Apply feature to automate tailored applications across multiple platforms and identify LinkedIn contacts for networking, saving you time and increasing your chances of landing the Cookie Crew role.
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