Job summary
Job post source
This job is directly from LabTech Diagnostics
Job overview
The Customer Service / Billing Specialist at LabTech Diagnostics manages insurance claim processing and customer service to ensure accurate billing and resolution of customer inquiries.
Responsibilities and impact
The specialist handles incoming calls, answers patient billing questions, processes insurance claims including corrections and appeals, bills patients, follows up on unpaid claims, coordinates coding with physicians, and uses office and database tools to support billing operations.
Experience and skills
Requires a high school diploma or GED with preferred experience in medical billing and strong customer service skills.
Company overview
Labtech Diagnostics is a healthcare company specializing in diagnostic testing services, providing a wide range of laboratory tests to physicians, clinics, and hospitals. They generate revenue through the processing and analysis of medical tests, including blood work, genetic testing, and pathology services, which are critical for diagnosing and monitoring various health conditions. Founded with a mission to improve patient outcomes through accurate and timely diagnostics, Labtech Diagnostics has grown to become a trusted partner in the medical community, known for its commitment to quality and innovation in laboratory science.
How to land this job
Position your resume to highlight your customer service skills and experience with insurance claim processing, emphasizing your ability to handle billing inquiries and resolve claim issues efficiently.
Focus on showcasing your familiarity with medical billing processes, including claim appeals, coding coordination, and payment reconciliation, as these are core responsibilities for this role at LabTech Diagnostics.
Apply through multiple platforms such as LabTech Diagnostics' corporate career site, LinkedIn, and other job boards where the position is listed to increase your chances of being noticed.
Connect with current employees in the billing or customer service departments at LabTech Diagnostics on LinkedIn; start conversations with ice breakers like asking about their experience with LabTech’s billing systems or how they handle complex claim appeals.
Optimize your resume for ATS by incorporating keywords from the job description such as 'insurance claim processing,' 'billing specialist,' 'customer service,' 'claim appeals,' and specific software like 'Hex' and 'LabDaq' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate submitting tailored applications across multiple sites and identify relevant LinkedIn contacts for networking, freeing up your time to prepare for interviews and other job search activities.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.