Job summary
Job post source
This job is directly from Octane®
Job overview
The Business Analyst, Servicing Operations at Octane® supports tools, systems, and processes to optimize servicing operations, ensuring quality and alignment with business goals.
Responsibilities and impact
The role involves operational support of servicing systems, process enablement through collaboration and optimization, quality oversight, and clear communication with stakeholders to support system enhancements and maintain process integrity.
Compensation and benefits
The position offers a base salary of $65,000 to $80,000, stock options, robust health care plans, generous parental leave, up to 5 weeks self-managed time off, 401K with company match, tuition reimbursement, life and disability insurance, and wellness benefits.
Experience and skills
Candidates should have a bachelor's degree or equivalent experience, 3+ years in a relevant role, strong knowledge of servicing platforms like LoanPro, process improvement experience, cross-functional collaboration skills, and effective communication abilities; proficiency in Excel, Google Suite, and project management or data visualization tools is a plus.
Work environment and culture
Octane® is a remote-first company with 550+ employees, emphasizing innovation, collaboration, and a fast-paced evolving environment with a commitment to diversity and equal opportunity.
Company information
Octane® is a company founded in 2014 that revolutionizes recreational purchases by providing a seamless digital buying experience for powersports vehicles, RVs, and OPE, partnering with over 30 OEMs and 4,000 dealers.
Team overview
The Business Analyst will join the Servicing Operations team, working cross-functionally with internal stakeholders and subject matter experts to support and improve servicing functions.
Job location and travel
The company operates as a remote-first organization, implying the role is likely remote with no specific travel requirements mentioned.
Unique job features
The role uniquely combines operational support, process optimization, quality assurance, and communication within servicing operations, with a focus on LoanPro servicing systems and cross-functional collaboration.
Company overview
Octane® is a leading fuel additive company specializing in performance enhancement products for vehicles. They generate revenue by selling high-quality fuel additives that improve engine efficiency, increase horsepower, and reduce emissions. Founded with a mission to revolutionize the automotive industry, Octane® has a history of innovation and commitment to sustainability. Their products are widely used by automotive enthusiasts and professionals alike, making them a trusted name in the industry.
How to land this job
Tailor your resume to highlight experience supporting servicing platforms, especially familiarity with LoanPro or similar Loan Management Systems, emphasizing your ability to troubleshoot and optimize operational workflows.
Showcase your skills in process improvement, cross-functional collaboration, and your proactive, solution-oriented mindset to align with Octane®'s focus on quality-centric, scalable servicing operations.
Apply through multiple channels including Octane®'s corporate careers page, LinkedIn job postings, and relevant job boards to maximize your application visibility.
Connect with current employees in Octane®'s Servicing Operations or related teams on LinkedIn; start conversations by referencing recent company initiatives in digital lending or asking about their experience with servicing system enhancements.
Optimize your resume for ATS by incorporating keywords such as 'servicing operations,' 'LoanPro,' 'process improvement,' 'cross-functional collaboration,' and 'quality assurance' to ensure it passes automated screenings effectively.
Consider using Jennie Johnson's Power Apply feature to automate tailored applications, discover multiple application portals, and identify LinkedIn connections for networking, allowing you to focus more on interview preparation and skill-building.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.