Job summary
Job post source
This job is directly from Your Health
Job overview
The Case Manager at Your Health coordinates patient registration and appointment scheduling to ensure efficient healthcare delivery and exceptional customer service.
Responsibilities and impact
The Case Manager schedules appointments, communicates with patients and healthcare providers, manages patient records, verifies insurance, optimizes workflow, and provides administrative support to enhance office efficiency and patient satisfaction.
Experience and skills
Requires a high school diploma or equivalent, with preference for healthcare degrees; experience in medical scheduling or administration; knowledge of medical terminology and insurance processes; strong organizational, communication, and leadership skills; ability to work flexible hours and travel between locations.
Work environment and culture
The company promotes a culture of outstanding customer service, compliance with healthcare regulations, and a cooperative work environment emphasizing professionalism and confidentiality.
Job location and travel
The role requires travel between offices and facilities, with flexible working hours and a need for a licensed driver with an automobile.
Unique job features
The position involves direct interaction with patients and healthcare teams, requiring multitasking, leadership, and adherence to strict compliance and privacy standards in a healthcare setting.
Company overview
Your Health Inc. is a private company specializing in the health, wellness, and fitness sector, providing home care and nursing home care services. Headquartered in Columbia, South Carolina, with additional operations in Warwick, Rhode Island, and Puyallup, Washington, the company employs between 501-1,000 people. Your Health Inc. generates revenue by offering comprehensive health services aimed at improving the well-being of its clients. The company has built a reputation for delivering quality care and has a significant presence in the health services industry.
How to land this job
Position your resume to highlight your experience in appointment scheduling, patient communication, and records management, emphasizing your ability to coordinate efficiently with healthcare providers and staff as outlined in the Case Manager role at Your Health.
Focus on showcasing your customer service skills, attention to detail in insurance verification, and your proficiency with healthcare software systems like Athena, as these are key responsibilities in the job description.
Apply through multiple platforms including Your Health's official corporate careers page and LinkedIn to maximize your application reach and visibility.
Connect with current employees in Your Health’s case management or scheduling departments on LinkedIn; open your message with ice breakers such as commenting on recent company initiatives in patient care or asking for advice on succeeding in the Case Manager role.
Optimize your resume for ATS by incorporating keywords from the job description like 'appointment scheduling,' 'patient communication,' 'insurance verification,' 'HIPAA compliance,' and 'healthcare software proficiency' to ensure it passes automated screening effectively.
Use Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, freeing up your time to prepare for interviews and refine your skills.
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