Mortgage Career Exchange

Operations | Sales | Career Changers & Entry Level | Richmond

RICHMOND, VAPosted a month ago

Job summary

  • Job post source

    This job is from a recruiting firm hiring for a separate company as indicated by the company name 'Mortgage Career Exchange' and the description promoting a top US home builder.

  • Job overview

    This Operations | Sales role targets career changers and entry-level candidates to support mortgage loan processing and customer service, impacting homebuyers' experiences and facilitating home purchases.

  • Responsibilities and impact

    The role involves managing multiple loan files, maintaining communication with customers and internal teams, ordering necessary loan documents, coordinating closing paperwork, and ensuring accuracy throughout the loan process to provide exceptional customer service.

  • Experience and skills

    Candidates should have excellent customer service skills, strong communication, organization, attention to detail, and multitasking abilities; loan processing experience and knowledge of real estate documentation and underwriting are preferred but not required.

  • Career development

    The position offers career growth opportunities into operational leadership or as a loan officer, supported by a leadership development program and internal promotion culture.

  • Work environment and culture

    The company promotes an environment of respect, empowerment, and professional development with a focus on job security in a cyclical industry and strong employee retention.

  • Company information

    The job is associated with a top US home builder known for sustained success and internal promotion, facilitated through a recruiting firm named Mortgage Career Exchange.

  • Job location and travel

    The job is located in Richmond, with no specific details on remote work or travel requirements provided.

  • Unique job features

    This role stands out by offering a clear path for career advancement within a stable company and emphasizes a supportive, customer-focused work environment.

Company overview

Mortgage Career Exchange is a small financial services company based in Pittsburgh, Pennsylvania, specializing in supporting mortgage professionals throughout their career journeys. The company offers services such as profile enhancement and off-boarding support, and it connects high-quality candidates with top employers in the mortgage industry. With a team of 2-10 employees, Mortgage Career Exchange focuses on roles like loan officers, loan closers, and other mortgage-related positions, providing opportunities primarily in the Pittsburgh area.

How to land this job

  • Position your resume to highlight your strong customer service skills, ability to manage multiple loan files, and experience in coordinating loan processing steps as these are key to the role at Mortgage Career Exchange.

  • Emphasize your communication skills, attention to detail, and organizational abilities, alongside any familiarity with real estate documentation or mortgage loan processing, to align with the job description.

  • Apply through multiple platforms including the Mortgage Career Exchange corporate website, LinkedIn, and other job boards where this position is posted to maximize your exposure.

  • Connect with employees in the mortgage operations or sales divisions at Mortgage Career Exchange on LinkedIn; you might start conversations by commenting on their recent posts about homebuyer experiences or asking about their career growth within the company.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'loan processing,' 'mortgage,' 'communication skills,' and 'organizational skills' to increase the chance of passing automated screenings.

  • Jennie Johnson's Power Apply feature can automate applying through multiple channels, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and career development.

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