Job summary
Job post source
This job is directly from RWJBarnabas Health
Job overview
The Patient Services Representative (PSR) ensures patient satisfaction and efficient operations by preparing for visits, triaging calls, scheduling appointments, and performing clerical tasks.
Responsibilities and impact
Daily tasks include patient check-in and check-out, answering questions, performing clerical functions, maintaining health records, and coordinating with insurance providers.
Compensation and benefits
The position offers a market-competitive Total Rewards package including paid time off, medical and prescription drug insurance, dental and vision insurance, retirement plans, and tuition reimbursement.
Experience and skills
Required qualifications include a high school diploma or GED, relevant experience, strong communication skills, and the ability to multitask; preferred qualifications include an associate or bachelor's degree and knowledge of medical terminology.
Company information
RWJBarnabas Health is a healthcare organization focused on providing comprehensive medical services and promoting health and wellness in the community.
Job location and travel
The job is located at Barnabas Health Medical Group, 8 Mountain Blvd, Warren, NJ 07059.
Company overview
RWJBarnabas Health is a comprehensive healthcare system based in New Jersey, providing a wide range of medical services including primary care, specialized treatments, and emergency care. The organization generates revenue through patient services, insurance reimbursements, and various healthcare programs. Formed in 2016 through the merger of Robert Wood Johnson Health System and Barnabas Health, it is now one of the largest healthcare providers in the state, known for its commitment to community health and medical excellence.
How to land this job
Tailor your resume to highlight your relevant experience in patient services, emphasizing your strong communication skills and attention to detail, as these are crucial for the Patient Services Representative role at RWJBarnabas Health.
Showcase your ability to multitask and work effectively under pressure, which is essential for managing patient check-ins, scheduling, and clerical tasks in a busy medical environment.
Apply through multiple platforms including RWJBarnabas Health's corporate site and LinkedIn to broaden your reach and visibility for this position.
Connect with individuals in the Comprehensive Family Medicine department at RWJBarnabas Health on LinkedIn to express your interest in the role and gather insights about the team culture or responsibilities.
Potential ice breakers could include asking about their experience at RWJBarnabas Health or inquiring about the team's approach to patient satisfaction and safety.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'patient satisfaction', 'medical terminology', and 'electronic medical records', to improve your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored, and your networking efforts are maximized, allowing you to focus on other important aspects of your job search.
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