Job summary
Job post source
This job is from a recruiting firm hiring for a separate company based on the company name 'Vantage Point Consulting, Inc.' which suggests a consulting/recruiting firm rather than an end employer.
Job overview
The Desktop Support Engineer role involves providing on-site technical support to clients, ensuring network and hardware functionality, and assisting end-users, impacting client IT operations positively.
Responsibilities and impact
The role requires responding to client queries, maintaining network hardware, troubleshooting issues, installing and configuring systems, training users, documenting solutions, and collaborating with IT teams.
Company overview
Vantage Point Consulting Inc. specializes in providing strategic business consulting services, focusing on areas such as management consulting, IT solutions, and organizational development. They generate revenue through client engagements, offering tailored solutions that enhance operational efficiency and drive business growth. Founded in the early 2000s, the company has built a reputation for delivering high-impact results and fostering long-term client relationships. Notable for their innovative approach and commitment to excellence, Vantage Point Consulting has become a trusted partner for businesses seeking to navigate complex challenges and achieve sustainable success.
How to land this job
Tailor your resume to highlight hands-on experience in on-site technical support, showcasing your ability to respond quickly and effectively to client queries.
Emphasize your skills in network maintenance, including working with routers, servers, and hardware to ensure consistent client network operation.
Showcase your troubleshooting expertise by detailing your experience diagnosing and resolving both hardware and software issues.
Include your experience with installation and configuration of hardware, software, and operating systems, demonstrating technical versatility.
Highlight your ability to provide end-user training and technical assistance, reflecting strong communication and customer service skills.
Mention your familiarity with documentation and ticketing systems to demonstrate your organizational skills and attention to detail.
Apply through multiple platforms such as Vantage Point Consulting's corporate website and LinkedIn to maximize your application visibility.
Connect with IT professionals and team members at Vantage Point Consulting on LinkedIn; start conversations by commenting on recent company projects or asking about their experiences with client support challenges.
Optimize your resume for ATS by incorporating keywords from the job description like 'on-site support,' 'network maintenance,' 'troubleshooting,' 'installation and configuration,' and 'ticketing system.'
Use Jennie Johnson's Power Apply feature to automate resume tailoring, multi-channel applications, and LinkedIn networking, allowing you to focus your energy on preparing for interviews and skill enhancement.
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