Job summary
Job post source
This job is directly from First Bank
Job overview
The Personal Banker role at First Bank focuses on delivering exceptional customer service and sales support in-branch, contributing to the branch's strategic goals by addressing customer financial needs.
Responsibilities and impact
The Personal Banker will handle teller transactions, sell and promote bank products and services, engage in needs-based selling, follow up with customers, maintain confidentiality, resolve complaints, and collaborate with the branch team to meet sales and service objectives.
Experience and skills
Candidates should have a high school diploma or GED with two or more years of financial services experience, knowledge of retail banking products and policies, strong customer service, communication, and sales skills, and availability to work Saturdays; a bachelor's degree is preferred.
Work environment and culture
First Bank promotes an inclusive work environment supporting diversity including M/F-Disabled-Veteran and LGBTQ+ applicants.
Company information
First Bank is a financial institution focused on retail banking services, emphasizing customer service and community engagement.
Company overview
First Bank is a financial institution that provides a wide range of banking services including personal and business banking, loans, mortgages, and wealth management. They generate revenue primarily through interest on loans, service fees, and investment income. Established in 1935, First Bank has a long history of community involvement and innovation in financial services, making it a reputable and stable employer in the banking industry.
How to land this job
Position your resume to highlight your experience in customer service and sales within the financial services industry, emphasizing your ability to meet diverse customer needs and provide tailored banking solutions.
Focus on showcasing your skills in needs-based selling, product knowledge of retail banking services such as checking, savings, CDs, and IRAs, and your capability to operate teller functions efficiently.
Apply through multiple platforms including First Bank’s official corporate careers page and LinkedIn to maximize your application reach and visibility.
Connect with current First Bank employees in the branch or retail banking divisions on LinkedIn; use ice breakers like commenting on recent bank community involvement or asking about their experience with customer engagement strategies.
Optimize your resume for ATS by incorporating keywords from the job description such as 'needs-based selling,' 'customer service,' 'referrals,' 'retail products,' and 'branch team collaboration' to ensure it passes initial screenings.
Leverage Jennie Johnson’s Power Apply feature to automate tailoring your resume, identify the best application channels, and find relevant LinkedIn connections, freeing you to focus on preparing for interviews and networking effectively.
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