Job summary
Job post source
This job is directly from Pair Team
Job overview
The Bilingual Case Manager at Pair Team plays a critical role in supporting individuals with serious mental illness, substance use disorder, homelessness, or high medical needs through a whole-person care model, primarily working remotely with some community visits.
Responsibilities and impact
The role involves managing a caseload using evidence-based and relationship-based strategies, conducting outreach via phone and SMS, supporting team members, collaborating on care issues, meeting encounter metrics, and coordinating community and physical care appointments.
Compensation and benefits
The position offers $22-$25/hour, comprehensive health, vision, and dental insurance, 401k, equity compensation, monthly work from home stipend, gas reimbursements, flexible vacation policy, and equipment for the role.
Experience and skills
Requirements include 1+ years of work experience (case management preferred), bilingual English/Spanish, cultural fluency, empathy, teamwork, organizational and technical skills, valid driver's license and auto insurance; preferred qualifications include experience with complex chronic needs, motivational interviewing, medical terminology, problem-solving, and attention to detail.
Career development
The company offers career progression opportunities within the role.
Work environment and culture
Pair Team values empathy, creativity, and teamwork in a flexible remote work environment with occasional community visits.
Company information
Pair Team focuses on transforming primary care operations for vulnerable populations through an interdisciplinary care model.
Team overview
The candidate will work alongside a fellow PairMate during community visits and collaborate with the Enhanced Care Management team.
Job location and travel
The job is primarily remote with 1-2 monthly on-site visits near the candidate's city in Alameda County.
Unique job features
The role uniquely combines remote work with community engagement and offers equity compensation and flexible vacation policies.
Company overview
Pair Team is a healthcare technology company focused on streamlining administrative tasks and improving patient care through automation and digital solutions. They make money by offering software-as-a-service (SaaS) products to healthcare providers, which help reduce operational costs and enhance efficiency. Founded in 2019, the company has quickly gained traction by addressing critical pain points in the healthcare industry, such as appointment scheduling, patient communication, and data management. Their innovative approach has positioned them as a key player in the healthcare tech space.
How to land this job
Tailor your resume to emphasize your bilingual English/Spanish communication skills, experience in case management, and ability to engage with individuals facing serious mental illness, substance use disorder, or homelessness, aligning with Pair Team's focus on whole-person care.
Highlight your experience with evidence-based approaches, relationship-based strategies, and your ability to coordinate care and community resources, as these are key responsibilities in the job description.
Apply through multiple channels including Pair Team's corporate careers page, LinkedIn, and other job boards where the position is posted to maximize your visibility and chances of being noticed.
Connect on LinkedIn with current employees or managers in the care management or enhanced care management teams at Pair Team; use ice breakers like commenting on their commitment to community health or asking about their experience working remotely with vulnerable populations.
Optimize your resume for ATS by incorporating keywords such as 'case management,' 'bilingual Spanish,' 'evidence-based approaches,' 'motivational interviewing,' 'care coordination,' and 'community support navigation' to pass automated screenings.
Use Jennie Johnson's Power Apply feature to automate application submissions across multiple platforms, tailor your resume for ATS, and identify LinkedIn connections for networking, saving you valuable time and increasing your chances of landing the role.
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