Urgently

Customer Service Agent

Posted 20 days ago

Job summary

Company overview

Urgently is a leading global provider of digital roadside assistance and mobility services, connecting drivers, automotive manufacturers, insurers, and fleets through its advanced technology platform. The company generates revenue by partnering with businesses to offer on-demand roadside support, leveraging a vast network of service providers and real-time data to deliver fast, efficient help for vehicle breakdowns, towing, and related emergencies. Founded in 2013, Urgently has grown rapidly by integrating with major automotive brands and insurance companies, and has attracted significant investment from firms like BMW i Ventures and American Tire Distributors. Its platform emphasizes transparency, speed, and customer satisfaction, setting it apart in the traditionally fragmented roadside assistance industry. Candidates should be aware of Urgently's focus on innovation, partnerships, and digital transformation within the mobility sector.

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