Job summary
Job post source
This job is from a recruiting firm hiring for a separate company as the description refers to Envision Executives as a charity liaison rather than the direct employer.
Job overview
The Charity Customer Support Associate role involves managing charity fundraising campaigns and acting as the face of the charity to drive donations and increase awareness.
Responsibilities and impact
The associate will identify charity needs, generate donations, build community relationships, provide accurate information, meet donation targets, handle complaints, maintain records, and follow communication policies.
Experience and skills
Candidates should have proven customer support, sales, or fundraising experience, preferably with philanthropic involvement, strong communication skills, and the ability to multitask and meet quotas.
Work environment and culture
The role suits outgoing, empathetic, and communicative individuals with a philanthropic mindset and a focus on client growth and achievement.
Unique job features
The position uniquely combines customer service with philanthropic fundraising, requiring passion for community engagement and achievement orientation.
Company overview
Envision Executives is a private company based in Irving, Texas, specializing in charity and fundraising event management. The firm collaborates with top industry professionals to organize and manage events that support various charitable causes. With a small team of 1 to 50 employees, Envision Executives is currently expanding its operations into regions such as Austin, East Texas, New Orleans, and California. The company is known for its impactful work environment and commitment to personal development, making it a notable player in the event management sector.
How to land this job
Tailor your resume to highlight your customer service experience, especially in fundraising or philanthropic settings, demonstrating your passion for community engagement and donor relations.
Emphasize your communication skills, ability to manage multiple tasks, and track record of meeting or exceeding donation or sales quotas, as these align closely with the job requirements.
Apply through Envision Executives' corporate career page and LinkedIn to maximize your chances of being noticed by recruiters and hiring managers.
Connect on LinkedIn with employees in Envision Executives' charity or customer support divisions; start conversations by referencing recent charity campaigns they have led or expressing genuine interest in their community impact work.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer support,' 'fundraising,' 'donor relations,' 'community engagement,' and 'communication skills' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, find the best application channels, and identify LinkedIn connections to network with, letting you focus your energy on preparing for interviews and building relationships.
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