Job summary
Job post source
This job is directly from SWBC
Job overview
The PC Technician at SWBC provides technical evaluation, support, and maintenance for computer systems, contributing to the efficiency of the IT department and enhancing internal client support.
Responsibilities and impact
Daily responsibilities include analyzing technology problems, providing Help Desk support, setting up and configuring PCs, assisting senior technicians, and maintaining hardware inventories.
Compensation and benefits
SWBC offers a competitive compensation package, work/life balance, employee engagement activities, healthcare options, retirement plans, and opportunities for career enhancement and continuing education.
Experience and skills
Candidates should have a high school diploma, 2-3 years of experience in PC support, knowledge of hardware components, and possess a Microsoft Certified Desktop Support Technician certification.
Career development
SWBC supports career growth through a Leadership Academy, Mentor Program, and opportunities for continuing education and certifications.
Work environment and culture
The company promotes a collaborative and innovative culture within a supportive team environment, focused on delivering excellent customer technical support services.
Company information
SWBC is a well-established company offering a variety of financial and insurance services, emphasizing employee development and a substance-free workplace.
Team overview
The technical team is agile and collaborative, working closely to support internal clients and leaders in an enterprise-level environment.
Job location and travel
The position may require local and national travel, with a focus on supporting internal clients.
Application process
Interested candidates can learn more about SWBC and apply through their website at www.SWBC.com.
Unique job features
The role offers training on new technologies and supports continued IT education and technical certifications.
Company overview
SWBC, or Southwest Business Corporation, is a diversified financial services company headquartered in San Antonio, Texas. Founded in 1976, SWBC offers a wide range of services including insurance, mortgage, wealth management, employee benefits, and risk management. The company generates revenue through its comprehensive suite of financial products and services tailored for individuals, businesses, and financial institutions. Notably, SWBC has a strong reputation for its innovative solutions and customer-centric approach, making it a significant player in the financial services industry.
How to land this job
Tailor your resume to emphasize your experience in technical evaluation and support for computer systems, highlighting your proficiency in troubleshooting and repairing PCs and laptops, as these are key components of the PC Technician role at SWBC.
Showcase your familiarity with ServiceNow and your ability to resolve technical malfunctions efficiently, as this aligns with the company's service level agreements and customer support focus.
Apply through multiple platforms, including SWBC's corporate site and LinkedIn, to maximize your chances of being noticed for the position.
Engage with professionals in the IT division at SWBC on LinkedIn, and consider ice breakers such as asking about their experiences with the company's training programs or expressing your enthusiasm for working in an agile team environment.
Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'technical support', 'hardware', 'software', and 'troubleshooting', to enhance your visibility during the application screening process.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored, your applications are submitted through the right channels, and you are connected with the right people at SWBC.
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