Job summary
Job post source
This job is directly from FLS Transportation Services
Job overview
The IT Support Technician II at FLS Transportation Services is responsible for installing, maintaining, and optimizing computer systems and software to support business sustainability and provide excellent IT support.
Responsibilities and impact
The role involves setting up workstations, checking hardware functionality, installing software, guiding users, scheduling maintenance, troubleshooting issues, maintaining records, resolving helpdesk tickets, and performing project tasks as assigned.
Experience and skills
Candidates must have proven IT technician experience, knowledge of computer systems and networks, proficiency with remote support tools, Microsoft Office, VPNs, Active Directory, Office 365, Azure, internet security, ticketing systems, and strong communication and problem-solving skills. A degree in Computer Science or related field is required; ITIL certification is a plus.
Work environment and culture
The position is hybrid with 2-3 days in office and includes on-call rotation for after-hours support, emphasizing collaboration and customer service within a multi-location IT team.
Company information
FLS Transportation Services is a company focused on transportation services, emphasizing technology's role in business sustainability and efficient IT support.
Team overview
The candidate will collaborate with IT team members across multiple locations, supporting the company's IT infrastructure.
Job location and travel
Hybrid role requiring physical presence 2-3 days per week with remote work options and participation in on-call after-hours support.
Application process
Applicants should verify communications come from the @flstransport.com domain and can contact hr@flstransport.com for inquiries; no other application instructions provided.
Unique job features
The job includes unique aspects like hybrid work, on-call rotation for critical system support, and a focus on maintaining updated, efficient computer systems to optimize business technology use.
Company overview
FLS Transportation Services is a leading third-party logistics provider specializing in freight management and transportation solutions. They generate revenue by offering a range of services, including truckload, less-than-truckload, intermodal, and expedited shipping, leveraging a vast network of carriers to meet diverse client needs. Founded in 1987, the company has grown significantly, establishing itself as a trusted partner in the logistics industry through a commitment to reliability, customer service, and innovative technology solutions.
How to land this job
Tailor your resume to emphasize your hands-on experience with computer hardware setup, software installation, and troubleshooting, aligning with FLS Transportation Services' need for an IT Support Technician II who maximizes system functionality.
Highlight your proficiency with remote support tools like LogMeIn, Microsoft Active Directory, Office 365, Azure cloud services, and VPN troubleshooting, as these are key technical requirements in the job description.
Apply through multiple channels including the FLS Transportation Services corporate career page, LinkedIn, and reputable job boards to increase your chances of being noticed for this hybrid role requiring both onsite and remote support capabilities.
Connect with current IT team members or hiring managers at FLS Transportation Services on LinkedIn; break the ice by commenting on recent company tech initiatives or asking about the IT team's approach to hybrid work and on-call support.
Optimize your resume for ATS by integrating keywords such as 'IT support,' 'remote support tools,' 'Active Directory,' 'Office 365,' 'VPN configuration,' 'ticketing systems,' and 'troubleshooting' to ensure your resume passes automated screenings effectively.
Leverage Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with the right keywords, and identify LinkedIn connections for networking, allowing you to focus your time on preparing for interviews and skill development.
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