Job summary
Job post source
This job is directly from ONE Sotheby's International Realty
Job overview
The IT Support Specialist role at ONE Sotheby's International Realty is an entry-level position focused on ensuring smooth computer operations and network functionality to support staff and agents in their daily tasks.
Responsibilities and impact
The specialist will provide technical support via phone, remote, or in-person, manage user accounts and permissions, maintain network devices and servers, troubleshoot hardware and software issues, support VOIP phones, and document solutions while also being available for after-hours support.
Compensation and benefits
The position offers medical, dental, and vision insurance, a 401k plan, generous PTO and holiday calendar, a start-up office environment, and opportunities for training and development.
Experience and skills
Candidates need a high school diploma or equivalent with at least one year of related experience, knowledge of computer hardware and various operating systems, understanding of network protocols, strong application support skills, and excellent customer service orientation.
Career development
The job offers growth potential along with training and development opportunities to advance skills and career within the company.
Work environment and culture
The company promotes a start-up office environment with a focus on growth and development, emphasizing customer service and self-motivation.
Company information
ONE Sotheby's International Realty is a premier luxury real estate brokerage known for its dynamic and growing team environment.
Job location and travel
The role requires traveling between different offices using a personal vehicle and involves both office-based and remote support tasks.
Unique job features
The job includes unique responsibilities such as supporting a luxury real estate brokerage's network, hands-on desktop support, and after-hours availability, distinguishing it from typical IT support roles.
Company overview
ONE Sotheby's International Realty is a premier real estate brokerage firm specializing in luxury properties across South Florida and the Treasure Coast. They generate revenue through commissions on high-end residential and commercial real estate transactions. Founded in 2008, the company is part of the globally recognized Sotheby's International Realty network, which adds prestige and extensive marketing reach. Known for its exceptional service and exclusive listings, ONE Sotheby's has established itself as a leader in the luxury real estate market.
How to land this job
Tailor your resume to highlight your experience with Windows and Mac OS desktop operating systems, as well as your familiarity with server OS like Windows Server 2008 and 2012, which are key for the IT Support Specialist role at ONE Sotheby's International Realty.
Emphasize your skills in troubleshooting network devices, configuring routers, switches, Wi-Fi access points, and VOIP phone systems, along with your ability to support users remotely and in person, as these are core responsibilities.
Apply through multiple channels including the ONE Sotheby's International Realty corporate website and LinkedIn to maximize your chances of being noticed for this entry-level position.
Connect with IT team members or current IT Support Specialists at ONE Sotheby's International Realty on LinkedIn; start conversations by commenting on recent company tech updates or asking about their experiences supporting luxury real estate agents' technology needs.
Optimize your resume for ATS by incorporating keywords such as 'Active Directory user management,' 'Office 365 administration,' 'network troubleshooting,' 'Windows and Mac OS support,' and 'customer service orientation' to pass initial automated screenings.
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