HighFive Healthcare

Scheduling Assistant

DOTHAN, ALPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Southeastern Oral Surgery and Dental Implants, not a recruiting firm.

  • Job overview

    The Scheduling Assistant at Southeastern Oral Surgery and Dental Implants manages the oral surgeon's schedule to ensure efficient patient appointments and supports a seamless patient experience.

  • Responsibilities and impact

    The Scheduling Assistant is responsible for managing the surgeon's schedule, mastering scheduling software, handling calls and emails professionally, coordinating with referring offices, welcoming patients, maintaining patient records, adhering to policies, and assisting with administrative tasks.

  • Compensation and benefits

    The position offers medical, dental, and vision insurance, life insurance, short- and long-term disability coverage, paid time off, and a 401(k) with company match.

  • Experience and skills

    Candidates should have at least 1 year of experience in a dental or oral surgery office, knowledge of dental terminology is a plus, strong communication and interpersonal skills, ability to multitask with accuracy, and basic computer proficiency; a high school diploma or equivalent is required.

  • Work environment and culture

    The role is in a supportive, team-based environment focused on patient care and delivering exceptional service.

  • Company information

    Southeastern Oral Surgery and Dental Implants is a healthcare provider focused on oral surgery and dental implants, committed to patient-first care in Dothan, Alabama.

  • Job location and travel

    The job is located in Dothan, Alabama, likely in an office setting with patient interaction.

  • Unique job features

    The job emphasizes a patient-focused approach and adherence to OSHA, HIPAA, and internal policies, with opportunities to impact patient care positively.

Company overview

HighFive Healthcare is a dental support organization that partners with dental practices to provide administrative and operational support, allowing dentists to focus on patient care. They generate revenue through service fees and profit-sharing arrangements with their partner practices. Founded in 2021, HighFive Healthcare has rapidly expanded by acquiring and affiliating with numerous dental offices, leveraging technology and streamlined processes to enhance efficiency and patient experience. Their mission is to empower dental professionals by handling the business aspects of practice management.

How to land this job

  • Position your resume to highlight your experience with scheduling and managing appointments, emphasizing accuracy and efficiency in calendar management, especially in healthcare settings like dental or oral surgery offices.

  • Highlight your familiarity with scheduling software, communication skills, and ability to maintain patient records while adhering to HIPAA and OSHA standards.

  • Apply through multiple channels including HighFive Healthcare's corporate careers site, LinkedIn, and relevant job boards to maximize your chances of being noticed for the Scheduling Assistant role.

  • Connect on LinkedIn with current employees in the dental or administrative departments at HighFive Healthcare; start conversations by complimenting their commitment to patient care or asking about their experience working in the scheduling team.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'scheduling software,' 'patient records,' 'HIPAA compliance,' 'oral surgery terminology,' and 'customer service' to ensure your resume passes initial automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with relevant keywords, and identify LinkedIn connections for networking, allowing you to focus your energy on preparing for interviews and follow-ups.

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