Job summary
Job post source
This job is directly from Route
Job overview
The Director of People Operations at Route will lead HR, culture, and workplace experience teams, focusing on enhancing employee engagement and fostering a positive company culture.
Responsibilities and impact
The role involves developing HR strategies, overseeing performance management, championing employee engagement, driving diversity initiatives, managing compensation and benefits, advising on employee relations, and ensuring compliance with employment laws.
Compensation and benefits
The salary for this role ranges from $218,000 to $230,000, with benefits including 100% health insurance premiums, remote or hybrid work options, unlimited PTO, 401k matching, and participation in an equity incentive plan.
Experience and skills
Candidates should have 8+ years of People Operations experience, including 3 years in a leadership role, with expertise in HR functions, data-driven decision-making, and exceptional people management skills.
Career development
Route offers formalized growth opportunities and learning and development programs to support professional advancement.
Work environment and culture
Route promotes a people-first, values-driven culture that embraces diversity and inclusion, aiming to build a team with varied backgrounds and perspectives.
Company information
Founded in 2018, Route aims to enhance the post-purchase experience for consumers and connect them with their favorite brands through innovative products and a seamless platform.
Team overview
The specific team dynamics are not detailed, but the role involves leading a distributed team of managers, specialists, and generalists in People Operations.
Job location and travel
The position is based in San Francisco, with options for remote or hybrid work arrangements.
Unique job features
The job features competitive total rewards programming, including base and variable compensation, benefits, and a focus on employee well-being.
Company overview
Route is a technology company specializing in package tracking and order protection services for e-commerce businesses. They generate revenue through subscription fees from merchants who integrate Route's tracking and insurance solutions into their online stores, as well as from consumers purchasing shipping insurance. Founded in 2018, Route has rapidly grown by leveraging partnerships with major e-commerce platforms and offering a seamless post-purchase experience to enhance customer satisfaction. Their innovative approach has positioned them as a key player in the logistics and e-commerce support industry.
How to land this job
Tailor your resume to showcase your extensive experience in People Operations, emphasizing your leadership roles and strategic contributions to HR functions, as these are critical for the Director of People Operations position at Route.
Highlight your proficiency with tools such as Paylocity, Lattice, and Google Suite, as well as your expertise in designing competitive compensation and benefits programs, which are key components of the job description.
Make sure to apply through multiple platforms, including Route's corporate website and LinkedIn, to maximize your exposure and chances of landing the role.
Connect with professionals in the People Operations division at Route on LinkedIn to inquire about the position; potential ice breakers could include discussing your shared interest in fostering inclusive workplace cultures or asking about their experiences with Route's employee engagement initiatives.
Optimize your resume for ATS systems by integrating keywords from the job description, such as 'employee engagement,' 'diversity and inclusion,' and 'performance management,' to enhance your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored, identifying the best application channels, and suggesting LinkedIn connections to network with, ultimately saving you time during your job search.
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