Job summary
Job post source
This job is directly from International Center of Photography
Job overview
The IT Support Specialist will assist the IT department in providing technical support, maintaining IT systems, and ensuring smooth operations, contributing to the overall efficiency of the organization.
Responsibilities and impact
Daily responsibilities include providing first-line support to end-users, diagnosing technical problems, configuring hardware and software, maintaining workstations, and documenting technical issues to enhance the knowledge base.
Compensation and benefits
The salary ranges from $27.18 to $29.75 hourly, with a comprehensive benefits package including medical, dental, life insurance, disability, and a 403(b) pension plan.
Experience and skills
Candidates should have an associate's degree or equivalent experience, 2 years of IT support experience, and familiarity with Microsoft 365 and network performance monitoring; CompTIA A+ and Network+ certifications are preferred.
Career development
The position offers opportunities to gain hands-on experience and learn advanced IT concepts while working closely with the Senior IT Administrator.
Work environment and culture
ICP values diversity, equity, and inclusion, fostering an open forum for dialogue around photography and visual culture.
Company information
Founded in 1974, the International Center of Photography is a leading institution dedicated to photography and visual culture, known for its exhibitions, education, and community outreach.
Team overview
The IT department consists of a small team led by the Senior IT Administrator, focusing on technical support and system maintenance.
Job location and travel
The job is located at ICP’s primary location at 79 Essex Street, New York, NY, with regular travel required to this site.
Application process
Candidates are encouraged to apply with their resume and cover letter, detailing their qualifications and experience.
Unique job features
This role provides a unique opportunity to work in a culturally rich environment while supporting a leading institution in photography and visual culture.
Company overview
The International Center of Photography (ICP) is a leading institution dedicated to photography and visual culture. Established in 1974 by Cornell Capa, ICP offers exhibitions, educational programs, and community outreach to promote the understanding and appreciation of photography. The organization generates revenue through museum admissions, educational course fees, membership subscriptions, and donations. Notable for its comprehensive archives and influential exhibitions, ICP has played a crucial role in preserving photographic history and fostering contemporary photographic practices.
How to land this job
Position your resume to showcase your foundational understanding of IT principles and your eagerness to learn and grow in the IT field, as these traits are crucial for the IT Support Specialist role.
Emphasize your experience in providing first-line support, diagnosing technical problems, and maintaining both Mac and PC workstations, as these are key responsibilities outlined in the job description.
Apply through multiple platforms, including the International Center of Photography's corporate site and LinkedIn, to maximize your chances of being noticed for the IT Support Specialist position.
Connect with individuals in the IT department at the International Center of Photography on LinkedIn to inquire about the position; potential ice breakers could include asking about their experience at ICP or discussing recent IT projects they may have worked on.
Ensure your resume is optimized for ATS systems by incorporating keywords from the job description, such as 'technical support,' 'network connectivity,' and 'hardware maintenance' to improve your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process by tailoring your resume, identifying the best application channels, and suggesting relevant LinkedIn connections to network with, allowing you to focus more on your job search.
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