Job summary
Job post source
This job is directly from Uber Freight
Job overview
The IT Manager II - End User Computing at Uber Freight leads the EUC Support & Engineering team to enhance endpoint management and user experience for about 6,000 employees and contractors.
Responsibilities and impact
The role involves leading a team of 9 engineers, designing scalable endpoint management processes, driving automation, developing EUC product roadmaps, managing support operations across multiple platforms, collaborating cross-functionally, tracking KPIs, managing vendors, ensuring compliance, and participating in budgeting and strategic planning.
Compensation and benefits
US employees working over 30 hours are eligible for health, dental, vision, 401k match, wellness benefits, parental leave, disability coverage, life insurance, performance bonuses, equity awards, and other compensation depending on role.
Experience and skills
Requires a bachelor's degree or 8+ years IT experience with 3+ years in EUC management, expertise in Windows, macOS, ChromeOS, VDI environments, endpoint management tools, security best practices, leadership, and communication skills; ITIL and automation experience preferred.
Career development
The job implies opportunities for leadership growth, talent development, and fostering a culture of continuous improvement within a strategic IT function.
Work environment and culture
Uber Freight promotes a culture of accountability, innovation, continuous learning, and equal opportunity with a commitment to diversity and candidate privacy.
Company information
Uber Freight is a leading enterprise technology company in logistics, managing nearly $20B in freight and serving 1 in 3 Fortune 500 companies with advanced logistics applications and services.
Team overview
The candidate will lead a high-performing team of 9 EUC engineers and support specialists focused on endpoint management and support operations.
Job location and travel
The position is hybrid, implying a combination of onsite and remote work, supporting multiple physical sites.
Unique job features
The role includes driving AI adoption for support, automation of manual tasks, and managing diverse EUC platforms in a large-scale environment, distinguishing it with innovative technology use and strategic impact.
Company overview
Uber Freight is a logistics and transportation platform that connects shippers with carriers to streamline freight movement. It operates as a subsidiary of Uber Technologies, leveraging technology to provide real-time freight matching, transparent pricing, and efficient route optimization. The company generates revenue by charging a service fee for facilitating shipments and offering value-added services like load tracking and analytics. Launched in 2017, Uber Freight has grown rapidly, acquiring companies like Transplace in 2021 to expand its capabilities and market presence in supply chain management. It plays a pivotal role in modernizing the freight industry through innovation and technology.
How to land this job
Position your resume to highlight leadership experience managing End User Computing teams and expertise with Windows, macOS, ChromeOS, and VDI platforms, emphasizing your ability to drive operational excellence and innovation.
Focus on showcasing your skills in process design, automation, AI adoption, vendor management, and cross-functional collaboration, as these are key responsibilities in this role.
Apply through multiple channels including Uber Freight's corporate careers page, LinkedIn, and other job boards to maximize your application's visibility.
Connect with current Uber Freight IT or End User Computing team members on LinkedIn, using ice breakers like commenting on recent company tech initiatives, asking about their experience with EUC innovations, or expressing enthusiasm for Uber Freight's commitment to technology and logistics.
Optimize your resume for ATS by incorporating keywords such as 'End User Computing,' 'VDI,' 'automation,' 'AI-driven support,' 'endpoint management,' and 'ITIL,' ensuring your resume aligns closely with the job description.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, freeing up your time to prepare for interviews and network effectively.
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