Job summary
Job post source
This job is directly from Zion Capital
Job overview
The Entry Level Customer Service Team Member at Zion Capital is responsible for assisting customers, resolving issues, and supporting sales efforts to enhance customer satisfaction and company growth.
Responsibilities and impact
The role involves handling customer inquiries, providing product information, resolving complaints, attending team meetings, and directly marketing and selling products to customers.
Experience and skills
Candidates need a High School Diploma or GED, strong communication and problem-solving skills, a positive team attitude, and availability for flexible hours including evenings and weekends.
Career development
The position offers comprehensive training and ongoing support to develop skills in customer service, sales, communication, and problem-solving, promoting employee growth and development.
Work environment and culture
Zion Capital fosters a friendly, supportive, and inclusive work environment that values teamwork, customer satisfaction, and sales success.
Company information
Zion Capital is a company focused on customer service and sales, emphasizing teamwork and employee development to achieve business goals.
Team overview
The candidate will join a team that collaborates daily on goals and campaigns, working closely with sales team members to maintain high customer satisfaction and sales targets.
Company overview
Zion Capital is a prominent investment firm specializing in private equity and venture capital. They generate revenue by investing in high-potential startups and established companies, aiming for significant returns through strategic management and eventual exits via sales or IPOs. Founded in the early 2000s, Zion Capital has built a reputation for its robust portfolio and successful track record in various industries, including technology, healthcare, and consumer goods. Their history of fostering innovation and driving growth makes them a key player in the investment landscape.
How to land this job
Tailor your resume to highlight strong communication skills, problem-solving abilities, and a positive, team-oriented attitude to match Zion Capital's emphasis on customer service and collaboration.
Emphasize any experience or training related to customer inquiries, complaint resolution, sales, and teamwork, showcasing your ability to contribute to customer satisfaction and sales goals.
Apply through multiple channels including Zion Capital's corporate career site and LinkedIn to maximize your application visibility for the Entry Level Customer Service Team Member role.
Connect with current employees or team members in the customer service or sales divisions at Zion Capital on LinkedIn, using ice breakers like complimenting their recent team achievements or asking about the company culture and training programs.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'problem solving,' 'sales,' 'teamwork,' and 'communication' to ensure it passes initial screenings.
Consider using Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple job posting locations, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking.
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