Tennant Company

Service Technician

GRAND RAPIDS, MIPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Tennant Company

  • Job overview

    The Service Technician role at Tennant Company involves maintaining, troubleshooting, and repairing cleaning equipment to support the company's goal of providing innovative and sustainable solutions.

  • Responsibilities and impact

    The technician will perform preventative maintenance, diagnose and repair mechanical and electrical issues on Tennant products, manage their territory and schedule, maintain service records, ensure safety and cleanliness, and collaborate with internal teams.

  • Compensation and benefits

    The position offers a competitive base salary ranging from $41,800 to $62,800 based on experience, performance-based incentives, a comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits, plus a company vehicle, cell phone, tablet, uniforms, specialty tools, and comprehensive training.

  • Experience and skills

    Candidates need a high school diploma or equivalent, a valid driver's license, and 0-2 years of experience in troubleshooting and repairing mechanical and electrical systems, reading schematics, and using diagnostic tools and computers; vocational schooling and field service experience are preferred.

  • Career development

    The role includes comprehensive training programs such as ride-alongs, virtual, and factory-based training to support professional growth.

  • Work environment and culture

    Tennant Company promotes a work-life balance with a Monday-Friday schedule and emphasizes safety, communication, and teamwork in a fast-paced, rewarding environment.

  • Company information

    Tennant Company is a global leader in the cleaning equipment industry with over 150 years of history, generating more than $1 billion in revenue and committed to sustainability and innovation.

  • Team overview

    The technician will join a large service team of over 500 technicians across the US and Canada, working collaboratively with sales, customer service, technical assistance, and field support teams.

  • Job location and travel

    The job involves traveling to customer sites across a designated territory in the US or Canada, requiring daily driving up to three hours, with company vehicles provided.

  • Unique job features

    The position includes unique perks such as a company service vehicle, specialty tools, and a comprehensive training program including virtual and factory-based learning opportunities.

Company overview

Tennant Company is a global leader in designing, manufacturing, and marketing solutions that help create a cleaner, safer, and healthier world. They generate revenue through the sale of cleaning equipment, such as floor scrubbers and sweepers, as well as related parts, consumables, and services. Founded in 1870, Tennant has a rich history of innovation, including the introduction of the first mechanized floor cleaner. The company is headquartered in Minneapolis, Minnesota, and operates in multiple countries, emphasizing sustainability and technological advancements in their product offerings.

How to land this job

  • Position your resume to highlight your troubleshooting and repair skills on mechanical and electrical systems, emphasizing familiarity with diagnostic tools like multimeters and voltmeters, as these are key for the Service Technician role at Tennant Company.

  • Showcase your ability to manage your own territory, including scheduling, customer communication, and maintaining detailed service records, which demonstrates your organizational and customer service strengths.

  • Apply through multiple platforms such as the Tennant Company corporate careers page and LinkedIn to maximize your visibility and chances of getting noticed for this position.

  • Connect with current Service Technicians or team members in the service division at Tennant Company on LinkedIn. Use ice breakers like commenting on a recent company innovation in cleaning technology or asking about their favorite part of working in the field service team.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'preventative maintenance,' 'mechanical and electrical troubleshooting,' 'customer communication,' and 'service documentation' to ensure your resume passes initial automated screenings.

  • Jennie Johnson's Power Apply feature can automate tailoring your resume, identify the best application channels, and find relevant LinkedIn contacts to network with, allowing you to focus more effectively on preparing for interviews and skill development.

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