Job summary
Job post source
This job is directly from Premier Lending, Inc.
Job overview
The Servicing Operation Manager at Premier Lending, Inc. oversees all servicing operations, ensuring compliance and operational efficiency in a high-growth mortgage servicing environment.
Responsibilities and impact
The role involves managing the subservicing relationship with ServiceMac, designing internal workflows, monitoring compliance, leading the servicing team, and collaborating cross-functionally to maintain servicing quality and regulatory adherence.
Compensation and benefits
The position offers a base salary of $75,000 to $95,000 depending on experience and location, full-time W-2 employment with medical, dental, vision, 401(k) benefits, performance bonuses, and a flexible remote-first work culture.
Experience and skills
Candidates should have 5-7 years of mortgage servicing leadership experience, knowledge of FNMA, FHLMC, GNMA loan portfolios, subservicer management, strong analytical and communication skills, with preferred experience in ServiceMac, LoanCare, or similar platforms and process improvement.
Career development
The job offers growth opportunities within a flexible, remote-first culture, supporting professional development in mortgage servicing operations.
Work environment and culture
Premier Lending promotes a flexible, remote-first work environment fostering collaboration, high performance, and proactive team leadership.
Company information
Premier Lending, Inc. is a mortgage lender focused on servicing operations with a commitment to compliance, operational excellence, and growth in the mortgage industry.
Team overview
The manager leads the servicing team, providing daily guidance, training, and fostering a collaborative culture to support servicing functions effectively.
Job location and travel
This is a remote-first position with flexibility in work location, supporting remote work culture.
Unique job features
The role uniquely combines hands-on mortgage servicing leadership with strategic operational design and compliance oversight in a growing company.
Company overview
Premier Lending, Inc. is a financial services company specializing in providing tailored mortgage solutions to individuals and families. The company generates revenue through loan origination, refinancing, and offering competitive mortgage products that cater to diverse customer needs. Established with a focus on customer-centric service, Premier Lending has built a reputation for guiding clients through the home financing process with transparency and expertise. Its commitment to personalized solutions and market adaptability has positioned it as a trusted name in the mortgage industry.
How to land this job
Position your resume to highlight your leadership in mortgage servicing operations, especially your experience managing subservicer relationships and ensuring regulatory compliance with entities like FNMA, FHLMC, and GNMA.
Emphasize your skills in process design, SOP development, and operational oversight, including your ability to manage workflows, KPIs, and reporting dashboards relevant to servicing functions.
Apply through multiple platforms such as Premier Lending's corporate careers page and LinkedIn to maximize your exposure and chances of being noticed for the Servicing Operation Manager role.
Connect with current employees in Premier Lending's servicing or operations divisions on LinkedIn; use ice breakers like commenting on recent company growth, asking about their experience with ServiceMac, or inquiring how the team adapts to a remote work environment.
Optimize your resume for ATS by including keywords from the job description such as 'mortgage servicing leadership,' 'subservicer management,' 'compliance monitoring,' 'SOP development,' and 'servicing operations oversight' to ensure your resume passes automated screenings.
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