Job summary
Job post source
This job is directly from SES Space & Defense
Job overview
The Satellite Operations Center Technician role involves providing Tier 1 satellite and network operations support to ensure effective monitoring and control of a global satellite communications network.
Responsibilities and impact
The technician will monitor network and satellite performance, troubleshoot VSAT systems, resolve broadband IP communication issues, support installations, prepare reports, manage trouble tickets, analyze end-user problems, assist in network design, and provide testing support for new software releases.
Experience and skills
Requires 3-5 years of SATCOM experience, knowledge of iDirect Hub solutions, TCP/IP, SATCOM/RF concepts, Security+ certification within 90 days, and a Top Secret clearance with SCI eligibility; preferred qualifications include an associate degree, IP routing, Linux/Unix, Microsoft Office, and technical certifications like CCNA or CCNP.
Work environment and culture
SES Space & Defense values integrity, honor, commitment, and recognizes employees as a competitive advantage, fostering a team-oriented environment.
Company information
SES Space & Defense provides global satellite and technology solutions for secure, high bandwidth connectivity, focusing on mission success and customer reliability.
Team overview
The technician will be part of a team supporting global satellite communications networks, working onsite at MacDill AFB with shift work including weekends and holidays.
Job location and travel
The position is onsite at MacDill Air Force Base with shift work requirements including some weekends and holidays.
Unique job features
The role involves working with advanced satellite communications technology, including iDirect TDMA/IP networks and network management tools like iMonitor and Solarwinds, in a critical mission support environment.
Company overview
SES Space & Defense is a leading provider of satellite and ground communications solutions, specializing in secure and reliable connectivity for government and defense sectors. They generate revenue through the sale of satellite bandwidth, managed services, and customized communication solutions. Founded as part of SES S.A., a global satellite operator, the company has a rich history of innovation in satellite technology and a strong reputation for supporting critical missions worldwide. Their expertise includes satellite fleet management, secure data transmission, and advanced network solutions tailored to meet the stringent requirements of defense and governmental operations.
How to land this job
Tailor your resume to emphasize your SATCOM experience, specifically highlighting your proficiency with iDirect Hub solutions, TCP/IP networking, and satellite communications concepts to align with SES Space & Defense's operational needs.
Highlight your experience in network operations center support, troubleshooting VSAT systems, and managing satellite network performance using tools like iMonitor, iBuilder, and Solarwinds, as these are key responsibilities in the role.
Apply through multiple platforms including SES Space & Defense's official corporate careers page and LinkedIn to maximize your visibility and chances of being noticed for the Satellite Operations Center Technician position.
Connect with current SES Space & Defense employees in the satellite operations or network engineering divisions on LinkedIn. Use ice breakers such as commenting on recent company satellite launches, asking about the team’s approach to network troubleshooting, or expressing enthusiasm for their commitment to mission success and employee care.
Optimize your resume for ATS by incorporating exact keywords from the job description such as 'iDirect Hub solutions,' 'TDMA/IP networks,' 'SATCOM,' 'network operations center,' and 'trouble ticket tracking' to ensure your resume passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate resume tailoring, identify multiple application portals, and discover relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.
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