Job summary
Job post source
This job is directly from Jacksonville Sheriff's Office
Job overview
The Police Dispatcher role at Jacksonville Sheriff's Office involves managing emergency communications to ensure public safety by dispatching police and emergency services efficiently.
Responsibilities and impact
The dispatcher answers 911 calls, processes emergency and non-emergency requests, dispatches police personnel using computerized systems, monitors multiple radio frequencies, maintains records, and coordinates with other agencies.
Compensation and benefits
The position offers a fixed annual salary of $52,530 with benefits including certification requirements and shift work compensation.
Experience and skills
Candidates must have strong communication skills, ability to handle stressful situations, knowledge of emergency communication systems, typing speed of 30 WPM, and must obtain required certifications within six months.
Career development
The role includes on-the-job training and certification with potential for skill development in emergency communications and public safety protocols.
Work environment and culture
The work environment is high-pressure, requiring calmness, multitasking, and adherence to strict procedures in a 24/7 operation with shift work including nights and holidays.
Company information
Jacksonville Sheriff's Office is a public safety organization focused on law enforcement and emergency response in Jacksonville, Florida.
Team overview
The dispatcher works within a team of emergency communication professionals under general supervision, coordinating with police and other emergency services.
Job location and travel
The job is based in Jacksonville, Florida, requiring shift work with potential overtime and emergency call-backs.
Application process
Applicants must pass background checks, drug tests, and complete a probationary training period including certification exams within six months.
Unique job features
The job requires handling multiple communication channels simultaneously, working under stressful conditions, and maintaining confidentiality and discretion at all times.
Company overview
The Jacksonville Sheriff's Office (JSO) is a law enforcement agency responsible for maintaining public safety and order in Jacksonville, Florida. They generate revenue through various means including fines, fees, and government funding. Established in 1822, JSO has a rich history of serving the community, evolving over time to incorporate modern policing techniques and technologies. The agency is known for its commitment to community engagement, crime prevention, and upholding the law.
How to land this job
Position your resume to highlight your ability to operate emergency communications equipment and manage high-pressure situations calmly and efficiently, reflecting the fast-paced environment at Jacksonville Sheriff's Office.
Emphasize skills such as multitasking, handling 911 calls, dispatching emergency personnel, and proficiency with FCIC/NCIC databases and computerized dispatch systems, as these are critical for the Police Dispatcher role.
Apply through multiple platforms including the Jacksonville Sheriff's Office official careers page, LinkedIn, and other job boards where the position is listed to maximize your application visibility.
Connect on LinkedIn with current dispatchers or employees in the communications division at Jacksonville Sheriff's Office; open conversations with ice breakers like asking about their experience managing high-stress calls or inquiring how they balance shift work and personal time.
Optimize your resume for ATS by incorporating keywords from the job description such as 'emergency communications,' 'dispatch,' 'FCIC/NCIC,' 'multitasking,' and 'public safety communications' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume with relevant keywords, and find LinkedIn contacts to network with, allowing you to focus on preparing for interviews and other job search activities.
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